This place is completely unprofessional and I will...

This place is completely unprofessional and I will NEVER utilize the hospital I did EVER again because of these incompetent employees. I was sent to collections during a global pandemic over $115 from over a year ago that my insurance company and this God awful place told me I didn t need to pay. In fact, I still have the refund check my insurance company sent me, as I digitally deposited it. Kelly M. needs a course in customer service and Cynthia Cordisco, who is supposedly the account manager, NEVER answers her phone and doesn t even have a voicemail. I hope they take my $115 and buy some customer service training with it. I have never in my life been sent to collections but leave it to a MEDICAL billing place to do so during a state of global emergency. Classy!