My mother had wanted a new living room sofa. She s...

My mother had wanted a new living room sofa. She s previously been to this location with my
Grandmother where she d purchased her dining room table. That time is was great! So we had high hopes. Now as we walk in I see the person who was originally our salesmen walk off once we got close to the door. We walked in and we greeted them as the group of salesmen sat on the couch and looked at us. Not only was the customer service terrible. Our salesman was not attentive to us at all. He told us we d need to go through a bank to get approved for a sofa. Even though I d secretly planned to by it for my mom in cash. I have never felt so poorly treated. As a former sales rep and now small business owner I was very disheartened and disgusted with treatment me and my mother received. Not to mention he rolled his eyes and stopped following us at one point and was just on his phone as my mom was asking him questions about what peace s come with what price. I don t remember how to spell his name but it started with the letter U. The store wasn t busy at all so there was no reason for him to not be attentive or helpful. He was lying about the Prices the fees and etc. as if it was going to scare us. Then when my mom said she wasn t worried about it being to much she just wanted an Idea of the total price. He acted like he couldn t hear her then walked off.