UHEAA makes me sick to my stomach. So much so that...

UHEAA makes me sick to my stomach. So much so that it has compelled me to give my first ever google review. I have given them almost two months to rectify an easy to fix situation with no resolve. I wanted to change the payment date on my accounts and only some were switched. Furthermore, they make it difficult to edit the auto pay feature hoping that you screw up so they can make your life a living hell. They do not provide a suspend next payment button like every other single loan servicer. Now I have two different payment dates instead of one. Emails plus several calls later and nothing has been done with one empty reassurance after the next. Oh, and the emails sent were never responded to by the way. The current 1.5 out of 5 stars rating is not deserved! It should be ZERO!!!

P.S.
BE AWARE THAT ALL 5 STAR REVIEWS ARE FAKE! Click on the names of the individuals giving them and you will see the same individuals handing out 5-star ratings for all connected business including Cornerstone Education Loan Services and other poorly run Mormon owned companies. Workers and officers with too much time are trying to boost these google ratings to no avail which goes to show the level of gross incompetence. Special needs Goodwill workers can do a better job than these folks and their poorly run businesses.

Stick to making brainwashed babies for your brainwashed community because the rest of society can t stand you and don t want to be associated with you people! UHEAA, if you would simply do what s right to begin with you would not need to respond to these reviews. Perhaps your responses to the reviews goes to show how resources are being misplaced and should be diverted to fixing account issues you screw up every hour of every day!