I ordered a SAMSUNG TV diagonal 139, I received th...

I ordered a SAMSUNG TV diagonal 139, I received the product with parcel opening on delivery.
I opened it, closed it seemed okay, but later when I plugged it in, the display had a broken display inside. I noticed the problem also in the e-mail and in their representation and I asked for the product replacement, but I was informed by their representative that it had to be tested, although even on the site he writes that "Technical verification (testing, testing) is not included products "and neither the courier allowed this.
I asked for the money back, and they replied that it cost me 2108 lei for the repair, in the conditions in which I gave 2099 lei for it.
I did not ask for a moment his repair, but a new TV or the money back.
Employees are prepared to say all the time that "this is the procedure", if you do not agree to make a complaint, the tone of employees very ugly, to emails answer what they want, not what you ask them and what you ask when you ask for clarifications and want the return of the product being delivered defective. One of their responses was that they do not check the product before delivery.
Avoid buying products from them. Stay with the money taken and no product.
Be very careful because the products have hidden flaws, as well as the product seems fine when you check it and do not assume anything.