Mike NJ

Review of Honda Universe

Just left the service department after meeting 2 V...

Just left the service department after meeting 2 VERY, VERY HELPFUL, MOST PLEASANT customer service people I ever met, Shawna and John. They helped me get a copy of my receipt from several months ago. They not only provided me with the service order printout, they even made the effort to look for the original invoice and made a photo copy of it.

It s been a very stressful day for me today but the KINDNESS AND VERY PLEASANT PERSONALITY of these 2 people really made my day. Unfortunately we no longer encounter these type of service people nowadays so I m not letting this past without giving them the credit they truly deserve.

I hope these 2 get promoted so they can train and pass on the awesome customer service attitude they provide.