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Nick Covell Review of Doubletree Times Square South
The whole experience from check-in to check-out wa...
The whole experience from check-in to check-out was an ordeal. Staff was very unattentive and make it known they are not excited to be there. I had trouble with my room (there was flooding in the bathroom) they made me wait nearly 2 days for another room. Always a line at the counter in the lobby. 3-4 people would be behind the counter but only one would be actively serving guests they'd rather talk amongst each other. Nothing was urgent or quick. Housekeeping would leave trash in the stairwells all-day. Not an enjoyable stay, very disappointed.
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