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I've rented from Reliant Real Estate since moving ...

I've rented from Reliant Real Estate since moving to the La Crosse area almost two years ago and I've had really great service from everyone there. First, they accepted my application despite a recent bankruptcy. When I moved in, the apartment was clean and freshly painted. Last winter, I had a small problem with my garage door beginning to fall apart. Within a week, they had hired a contractor to install all new garage doors for the entire building. Now they look great and work even better!

Recently, I've had trouble finding a job, so I fell behind on my rent. Like other posters here, I first received a "pay or vacate" note taped to my front door. I also received an email from Trevor reminding me to pay my rent. I sent an email back to him and explained my situation: My new job started soon, but between the delay before receiving my first paycheck, lower than expected pay rate, and limits on overtime, I couldn't pay the total bill, but I really didn't want to be evicted.

Trevor replied back and said he was more than happy to work with me on a payment plan to get paid up over the next few months. We set up a plan that worked great for me. Then I caught a nasty case of the flu and was off work for a week, putting me in default on our recently established payment plan. I emailed Trevor right away, and he said that he would, again, work with me to get me back on track. Trevor was happy to come up with a plan that worked for me and didn't require more extreme measures, like court orders, or (gulp....) eviction.

In my experience, everyone at Reliant Real Estate was willing to work with me, all I had to do was ask for help. They would much rather work with me directly than deal with evictions and small claims courts.

I would highly recommend Reliant Real Estate to anyone looking for a home in the La Crosse area. Just remember that if life gets tough and you have trouble paying rent, just call or email them! They understand, and are happy to work with you.

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