After having a different company come out and insp...

After having a different company come out and inspect an issue related to the heating in my house, and that companies response being "buy a new unit", John Wayne was a breath of fresh air in all regards.

They communicated when their tech would arrive, he showed up and was completely professional, immediately saw a key contributer to my problem, gave me an estimate on how much it would be for him to fix it, but was honest and said I could save a lot of money, if I did it myself, and gave me a rough idea how to do so. He inspected the inside unit, gave me further advice for the issue, and was on his way.

Will definitely call back for any future problems I may encounter.