B

Brent Tedder

3 years ago

The room had a queen bed and a pull down bed that ...

The room had a queen bed and a pull down bed that threw us but both were comfortable. Our air conditioner would range between 68 and 77 degrees F regardless of what we could set the control to. The weather was erratic and was both hot and cold and our room was on its own cycle. The biggest proble was outside our door was where they kept the golf carts, they made noise all hours of the morning and night, like 7 am, midnight, etc. What else happened was house keeping staff would have full volume conversations across the courtyard at like 7 in The morning. I thought it was guests who were staying there but I got up to check and was shocked to see it was staff. My friend I was staying with told me not to call to complain but that was a mistake. At the end of our trip I notified a manager and I was basically told I should have called earlier and they will pass my comments on. My friend has stated we will never be staying at Pop Century again, which is sad due to its location and price.

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