Karl Oh

Review of Shangri La Georgetown,Penang

I saw a huge progress in general compared to my pr...

I saw a huge progress in general compared to my previous visits. Your team is very friendly. Reception, breakfast and even on the floor or support - I really enjoy this.
The only reason why I am not rate my trip with 5 stars is, I haven't checked out/used all of your Hotel facilities (e.g. gym,swimming, dinner) to make a 100% decision.