Aisha Latorre

Review of Denville Nissan

Service is TERRIBLE!!!!!!

Service is TERRIBLE!!!!!!

I cant not stress that enough

TERRIBLE SERVICE!!!

came in need of a car asap. Sales men where nice however Price online is not what you get at dealership when i asked about price they did not acknowledge it.

STRIKE 1

After purchasing the car a few days later i started hearing a rattling noise . Contacted them and was told set up an appointment, with their service department. Day came i dropped the car off and not even a hour later i get a call mechanic saw nothing wrong with the car told me to come pick it up.
( they must have fixed the loose clamp because the noise hasnt been heard it since)

STRIKE 2

then a whole month after purchasing the car i had not recieved the new licenses plates nor the new registration so i contacted them and customer service woman talked over me the whole time and then switched me to voicemail without even listening to me.
NO ONE called me back.

STRIKE 3

So i made an impromptu visit to the dealership. Wanting at least an extension for registration and license plate because i need my car to travel for work.
Took maybe 15 minutes for someone to acknowledge me free roaming the place .he called dmv and told me to wait 15 minutes he will print me new temporarys.
A WHOLE HOUR PASSES and no one comes to tell me anything. So i go back up and not even 5 minutes later they put on...

AND REAL LICENSE PLATES PUT ON MY CAR . AND GAVE ME THE REAL REGISTRATION!!

STRIKE 4

I would not recommend to anyone