Seems to be some split opinions here, so I'll voic...

Seems to be some split opinions here, so I'll voice my own experience.

After being in an accident that was not in any way my fault (two other cars collided, and one pushed the other into mine from another lane), I had to replace my wonderful Honda Accord. We went to Shannon Motors after hearing they can work with less than stellar credit (ours was around 620 after some history with student loans, buying a new home and other incidentals).

We went to the Providence location and was treated well by Daquiri, a sales rep normally stationed in Johnston. They were able to secure a loan for us but wanted to offer us a 2012 Ford Fusion (in my opinion, the worst car on their lot - by their own website, it was the oldest model available). I noticed a 2013 Toyota Prius for the same price, and received no hassle about changing to that car. Great sales experience, the price is right about where KBB shows this model, and the financing terms were acceptable.

Our only less desirable experience so far was we have had the car for over 2 weeks and have not yet heard back regarding the new license plates or registration. I literally just today called Daquiri to find out what was going on with this, and was referred to another person who was handling that (this is standard in the auto industry... sales sell the cars, and the back office deals with the minutia).

The car is great, the terms were reasonable, and the only negative I can cite is that they didn't call us to let us know about any hold-ups with the registration, or to pick up the plates. I am following up with them this week but I do feel they should be more proactive about this sort of thing. It's just sensible "360-degrees" customer service.

Overall, we are pleased with them but they didn't quite earn a 4 or 5 star review from me.