Suma R Review of BMRCL
I recently traveled in Metro from Baiyappanahalli ...
I recently traveled in Metro from Baiyappanahalli to Yelchenahalli station and in my excitement to meet my nephew, I didn't realize that I had lost my bracelet. When I realized this the next day, I was completely heart broken. I immediately called the driver of the Ola cab I had taken in the morning and my Brother in Law to check if it was their in their cars. They did not find it. Only other place I could check was in Sister's house because I had no hopes of finding it, if I had lost it on Metro or one of the stations. So, with a heavy heart, I thought of waiting till evening for my sister to check at home.
Few minutes later, my Brother in Law called to tell me that the previous day, while we were waiting in the queue to exit at Yelchenahalli station, he had seen someone handing over a gold ornament to a security personal. So he suggested me to check with BMRCL. I contacted BMRCL Call Center and someone there suggested I write a mail with all the details of my journey. With not much of hopes, I did send a mail. In the evening, my sister contacted the security at Yelchenahalli Station, told them the whole story and showed them the Pic of the bracelet and the mail from me to BMRCL. The security personnel there immediately recognized the bracelet, took her to the security department. After collecting ID proof from my sister, they handed over the bracelet to my sis.
My heartfelt thanks to BMRCL security and the lady who had found my Gold bracelet!!! God bless them both!!!

Comments: