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Angie Jones

3 years ago

We were staying at Eden Roc for my husband s birth...

We were staying at Eden Roc for my husband s birthday. As soon as we arrived and were checking in I wasn t given the suite I had reserved. The junior suite we were given s a/c did not work the whole stay. The whole 15th floor felt like it had no a/c. Had to go down to the front desk because no one answered the phone. They sent someone to fix the a/c and nothing was fixed. The room s walls had dark smudges all around. The shower didn t work right and made loud rubbing noises when turned on. The spa mini pools next to one of the main pools looked yellow and dirty. The service at Fresh Farm was slow considering we were the only people there. We basically could not wait to go home.

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