Had a reservation for my fiance's birthday for 8:3...

Had a reservation for my fiance's birthday for 8:30pm Saturday night. Long story short we didn t sit until 10pm. We make our way over to the table, to find it s missing 3 chairs. 10 minutes goes by - no chairs. We finally go get our own chairs from various tables.
Our next hurdle was getting cups and silverware and napkins. Another 10 minutes goes by and we end up setting our own table. The waiter throws what he thinks are napkins at us and asks us to take them apart ourselves. Turns out he was struggling getting the napkins apart because it was a tablecloth ha! (We didn t get napkins for another half hour)
Now I know what you re thinking why the heck didn t we leave?!
We had people travel for over an hour and kept promising them that no matter how bad the service was the food is incredible!
Joke was on us because they forgot to put our order in. It took the manager coming by 30 min after we ordered to realize something wasn t right. Usually the food comes out at a rapid pace.
Once the food started to come out we realized the portions were half (or less) than what they normally serve us. The manager proceeded to stop by to make sure we were getting served and quickly realized we were missing a few courses. After being promised they would be right out and never receiving them we decided to call it a night. The manager brings the check over and tried to charge us full price. Completely insulting considering he was well aware of the missing courses and had already apologized for the extremely small portions.