mario bianchi

Review of Mercedes-Benz of Pompano a AN ...

I purchased a used car, an SL550, for $35k. Not ex...

I purchased a used car, an SL550, for $35k. Not exactly a giveaway. It seemed to be in showroom condition. The salesman represented as such. He told me that Mercedes would not sell a car that hadn t gone thru an inspection. So I purchased it . Fortunately I was given a 90 warranty. Over the course of the first 45 days, this car was in a Mercedes repair shop for 15 days. Not exactly what I expected from a Mercedes Benz dealership. I contacted the dealer many times and got no satisfaction. Beginning with the second day I owned this car the top would not close. I returned to the dealer, where they were able to get it closed. I was told not to open the top until it was fixed. Parts were ordered, 4 days later I brought the car back to the dealer where it stayed for a week. I picked up the car and was back several days later for window switch. I drove up to NJ the following week, as soon as I got there the car was in the shop for another week. 4 broken motor mounts, 4 struts, a leaking rear differential all had to be repaired.Finally after calling Mercedes Benz USA I got a call from the used car manager, I I asked if I could return the car and get something else, I expected to be credited the amount I had paid for the car. He would not guarantee that to me, he said what do expect, you bought a used car. Shame on Mercedes Benz of Pompano for selling me a car that was so flawed. How could they not have seen any of the issues I encountered? How could they leave me hanging?

DO NOT BUY A CAR FROM THIS DEALERSHIP