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Syavash Farahmandi

4 years ago

I was riding my bike (purchased at Mack Cycle & Fi...

I was riding my bike (purchased at Mack Cycle & Fitness) this morning in Key Biscayne and pinched my front tire around the sea aquarium. Fortunately for me, the Mack Cycle tent was setup for an event within walking distance. I walked over just to borrow a pump so I could maybe ride home or change my own tire. Then the Mack Cycle team welcomed me like I was part of their family, they were super friendly and kind. They even helped me out change my tire and made sure everything was perfect for me to continue my ride. My biggest surprise was that aside from their awesome service, they didn t charge me a penny for being their customer!!! I am certain that their mentality of serving the community is a big reason of their success for many decades. I m a very happy customer, recommend their products and services, and will always return to them for my cycling needs! Thank you Mack Cycle Team :)

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