Veronica Kelly

Review of Hyatt Regency Louisville

Employees are very confused about their jobs are. ...

Employees are very confused about their jobs are. One of the employees argue with wedding supplier about moving Ice stage. He was spoke very loudly and very rudely and refuse to move this package. Also it was about 20 people working on that wake with no bathrooms available to use. Even though some of the guests sitting in the lobby had no access to bathrooms this is unacceptable what's up with you how are you Hotel if you never been treated like this before. Very very disappointed