AWFUL TREATMENT. I came in for an extremely painf...

AWFUL TREATMENT. I came in for an extremely painful tooth infection, the side of my mouth was expanded to the size of a golf ball. Because of a simple misunderstanding with their prior records I was treated with utter disgust, rudeness, and indifference. I tried to clear it up with the physicians assistant and was utterly ignored. I asked if I could get someone on the phone to verify without a doubt that a mistake was made and was simply told no. The PA seeing me then decided to throw up her hands and refused to do anything further. I asked for her or her supervisor to come back to explain the situation, try to work it out and I was told that they wouldn't do anything, wouldn't confirm anything (even through their OWN CHANNELS). Eventually I spoke with a supervisor who actually listened, and did nothing. Oh, and the kicker here- they NEVER ACTUALLY TREATED ME. You know, that thing you do with an infected tooth, starts with an a and rhymes with rantibiotics. They shoved a single script in my face for an over the counter pain reliever I had already previously told them I was taking, then I was invited to leave. I could even hear them in the next room considering calling security - for what exactly? I never raised my voice, I wasn't being belligerent, I wasn't being argumentative, I didn't threaten anyone in any way, and I was listening and responding to everything they said - all I did was make requests and attempted to explain the situation. I never even got off the bed until my paperwork was signed.

So, if you're in so much pain that you're literally crying, and you need actual treatment I would suggest literally any other hospital - or perhaps a prison dispensary if you're looking for a place with a little more bedside manner.

I understand if there are rules and guidelines they have to follow, but that doesn't preclude them from simply trying to verify my statements, and if they can't even bring themselves to do something I would classify as reasonable and humane then I would at least ask that they not assume the worst and treat me like a crazed leper in the 17th century. It wasn't necessary, and it wasn't right. Please stop assuming that every single person who walks through your doors is a violent junkie con artist. Some of us just need help believe it or not.