Horrible customer service! They saymy payment was ...

Horrible customer service! They saymy payment was due on the 3rd. I get an email that says the 4th. I call in to make the payment 10.00 late fee told me I was cancel as of that morning.I said my email says the 4th and my payment is 89.00 not 99.00. They said no its 99.00. I hung up called around and checked reviews first and switched to a different company ...only now paying 65.00 monthly instead of 89.00!