Kevin Kwon

Review of Tempe Camera

$407.44 to repair my 70D. I did let them repaired ...

$407.44 to repair my 70D. I did let them repaired it cause I had no choice, was in a rush and its my first camera. Anyway as I walked in the door for the first time, customer service was as expected ... moody and standing around looking like they're missing their phone desperately wanting to get on Facebook. Walked to the repair clerk waited 5mins to get helped, once helped I was told to wait for a week to get the estimate which happen to be 13 days. The day that i got the quote they said it would be repaired in 2 weeks no more or less and I specifically ask too. The day i got the call to pick up the camera it had been 5 weeks. The issue from the camera was a faulty mobo but I also specifically ask to fix my video to camera toggle switch that was and still stuck. I am very disappointed, I will be heading back to talk to Tempe Camera but that's my story. If you think you can get a better experience then me then go make that trip but so far I advised to be careful with them. UPDATE; I talked to a person name Sue (forgive me if i got your name wrong it's been a while) on the phone she was very kind, understandable and solve the issue for me. Brought the camera back to get it fixed and they delivered it to my front door simple as that. My opinion of the shop was never expressed I only told you my experience. Would I recommend anybody to this shop, yes but again be careful and don't expect happy go lucky service.