Service was THE WORST. My husband and I have staye...

Service was THE WORST. My husband and I have stayed there about 4-5 times already. But this time, when we arrived, we noticed that the construction was covering all the restaurants and bars area, making it simply unusable... AND the rooftop bar was closed. I understand that they have no control over construction, but the very least they could do is to tell you about it when you book directly with the hotel. Same for the closed bar (which is a big part why we used to like this hotel). On top of everything, they were doing maintenance on the windows, so we were asked to keep our curtains closed to avoid having someone peeking in your room. Seriously? So no restaurants, patios, rooftop bar and no view... what s the point?!? And as a special surprise, the phone started beeping at 4 in the morning for 3 hours straight, just because it was broken. So no sleep either... And what did we get when we tried to talk to someone about our experience? A very shy sorry . I don t consider myself as being complicated or demanding, but I ve never been treated that way anywhere. I will definitely not be recommending this hotel to business relations and friends anymore.