arren frick

Review of sheraton broadway plantation

I have been a Starwood owner since 2005. I pay we...

I have been a Starwood owner since 2005. I pay well over $800 in taxes and MAINTENANCE fees every year. I checked into room 920 late last Sunday evening, the 19th. On Monday morning I was walking on the kitchen tiles and my feet turned black with dirt! We let the front desk know that the floors were dirty. A housekeeper came in, sprayed a little sanitizer, barely mopped and moved on. The floors were still disgusting. My wife spent hours using the towels in the room to get the tile floors clean enough so that we could walk on them without our feet turning black. Again, owner, pays $800+ per year for MAINTENANCE, works hard all year, checks into resort for vacation, and couldn t walk on the floors barefoot because the floors were so dirty?! There were also old chicken bones on the stairs outside of the room all week.
Hammocks have been removed since our last stay- not cool. Canadian Geese are making a mess of the grounds- I know that is a challenge. But the filthy floors is completely unacceptable and I want some sort of restitution.