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If you turn up 30 mins before they close, their su...

If you turn up 30 mins before they close, their surcharge is $85! This is exploitation. My case was an emergency! I had no choice but to bring my injured dog there as the clinic has his records. The staff did not even inform me of the surcharge. I discovered just before they put me in the queue. I find the fee exorbitant. Other clinics don't charge so high, if at all. Anyway I found another clinic with more compassionate staff. Thank God. I won't go back there again after being their regular for the past 10 years. A great disappointment. Dr Frederick Chua is their best but can hardly get to see him these days. The other vets are not as experienced.

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