Well I thought that I wouldn't have a bad experien...

Well I thought that I wouldn't have a bad experience with them but I thought wrong. Apparently know one in this business is on the same page. I needed to pay my rent a little late. I was fully aware that there would be a late fee. I told Janna that I would just give them my check and eat my banks nsf fee since it was cheaper than their astronomical late fee. She stated well actually the late fee is $25.00 on the 2nd and $3.00 a day going forward until paid. I paid what I thought was owed but got an email from Trevor stating I still owed $28.00. Now you're probably thinking it's only $28.00 but when you're a broke college student $28.00 goes a long way. Apparently Janna wasn't aware or didn't care to look and told me the wrong information. With proof of the misinformation I sent it back to Trevor who told me I still owed the money even though I was completely misinformed. On top of this I've complained a couple times about the tenants below me smoking cigarettes in their apartment. They told me they would do an inspection but apparently they just don't care that they have people smoking cigarettes inside because they are still smoking. It makes it's way up to my apartment and being someone who quit smoking you can imagine how annoying it is. I really should have listened when someone told me to not have reliant as my landlord.