We had a show booked nearby back in December and b...

We had a show booked nearby back in December and booked Mark Studios as it was within walking distance of the venue.

Unfortunately, on the day of the booking, our home came under threat of fire by the Three Mile bushfire and we felt compelled to stay home and protect our property. We spoke to the contact at Mark Studios and explained our situation. He advised that if they could re sell the room, our payment would be refunded.

Now, we don't know if they did or did not re sell the room, and that's the reason for this poor review.

The Lizottes nightclub were fantastic, they replaced our booking with a future show. They didn't HAVE to do that, but they did.

We followed up Mark Studios with a couple of emails and haven't had a reply to either of them.
This lack of communication, at any time, isn't good business practice, and during a time of disaster such as the recent bushfires just seems..... unAustralian.

We'll be back in Newcastle soon for that replacement show, but we're going to give this place a miss.