Tazzzie333

Review of JW Marriott Desert Springs Res...

I would not stay here again. Pools are okay, rooms...

I would not stay here again. Pools are okay, rooms are okay. They have double beds no queens. Customer service is definitely not worth paying $399.00 per night. We had an incident where we came back to the room and our door was open. We tested the door to see if it closed on its own and it did. I was the last one out and saw the door close behind me. This does not happen at a 4 or 5 star hotel paying $399 a night. We had our wallets, jewelry and some other valuable items in the room. They didn't apologize, or offered any complimentary wine or resort credit. It would have been the least they could do for almost having our stuff stolen. Not to mention it was also my friends birthday. At this price you would think they would include continental breakfast. They don't even do that. I don't recommend this place.