This property is a "bait and switch" experience. T...

This property is a "bait and switch" experience. The lobby is VERY nice; upon arrival, you'll be encouraged by the common areas. HOWEVER, once you get up to your room-floor, you'll noted that this is a dated property in much need of updating. I requested a non-smoking room, and the 1st & 2nd room wreaked of stale cigarette smoke...no good. As a gold member, I attempted to switch rooms after my dis-satisfaction with the accommodations and was denied because my company booked this stays as part of a group; Understandable at face value, when they realized the room wreaked of cigarettes, they need to be flexible with their repeat guests. This is customer service that you would expect from a 2/3 star. No excuse for being under renovation, nada...Room size is small, but in town, I can live with the room size...

Hilton's are not boutique hotels, I don't think I am asking too much when I say, " I expect a certain level of experience when I visit a Hilton property. I find it hard to believe that Hilton would allow this particular property owner to keep this location in such poor shape. Not even Hampton Inn or Courtyard quality