One of the worst stay I had ever. Very poor for a ...

One of the worst stay I had ever. Very poor for a four star hotel. Stayed 3 nights. There was no hot water in the washroom. Complained 3 fays qith no response from the management. Ordered food waited for an hour. When called to check back they told there were no order in first place. Worst experience. If given with an option I will give a zero rating.