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DON'T WAIST YOUR MONEY OR TIME!

DON'T WAIST YOUR MONEY OR TIME!
They instituted the "pet-friendly" policy after we made our reservation and before our arrival. Just felt like a major change like that obligates notification for reserved guests so they can make adjustments accordingly. Have nothing against furry friends but I don't want to sleep with them in my hotel room and bed. Plus what if we had severe allergies. Then we were indirectly informed by a letter sitting unobservably at the check-in counter and after we checked-in that oh, by the way, the total we emailed to you is off by $100, because we're also going to charge you a $25/night "incidental charge," (because you're black). Upon entering our room we found two bugs; both alive and 1 was in the bed. When we contacted the office to request a room change, they instead promptly sent a maintenance person to inform us that the bugs were "harmless". Not even a complimentary "sorry about that." Least to say we will NEVER come back here. And will make sure no one that knows us or anyone they know ever sets a foot or paw here!

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