Andrea Schaaf

Review of U.S. Department of State – U.S...

Took about 1.5 hrs to replace a stolen passport wi...

Took about 1.5 hrs to replace a stolen passport with and emergency passport. There were only about 3 other people there so I would expect it to take more time if they are busy. You cannot bring phones inside so if you have document information on your phone write it down to take inside. Every member of your party will need ID to get through security, they accepted a picture of the stolen passport off a phone. Everyone we encountered was helpful, professional, and friendly. Truly a pleasant experience under less than ideal circumstances.