Staff was friendly and accommodating, however we h...

Staff was friendly and accommodating, however we have stayed with many hotels with various levels of amenities, and we feel that (even at the convention discount) the room was NOT worth the cost. It was small, had no refrigerator, pull out sofa, the bed was too hard, and the pillows were VERY lumpy. At their costly price point... charging for parking ($12 at that) and high speed internet, was ridiculous. The only benefit was the proximity to the convention event, but it does not justify the price of the room. We stayed at another hotel a few blocks away, and for a cheaper price, we received many more options than the Sheraton had to offer. Price gouging for sure with this place. We recommend another hotel for convention events.