Guru P Review of DCH Academy Honda
We needed a replacement car recently and Honda CR-...
We needed a replacement car recently and Honda CR-V was one of our choices. So, the first step was the test drive. I setup an appointment via DCH Academy Honda's website. When I got there that evening, I met my contact from DCH's internet sales department, who introduced me to Khalil Quraishi, one of their sales consultants.
Mr. Quraishi, with a friendly and charming personality, assisted me with the test drive while explaining and demonstrating the various features in the vehicle.
Something that amazed me as I left the dealership was, there was no pressure what so ever. This is my fifth car purchase so far and this experience at a car dealership was a welcome change, to say the least. I returned for a second test drive with my wife, a couple of days later and once again had a similar pleasant experience.
My family was also very impressed with Mr. Quraishi's demeanor.
I had done my research by then and had some quotes from other dealerships.
DCH not only matched the lowest quote that I had received, but they were also able to find me a financing option with an APR lower by 0.25% than the pre-approved one that I had.
When we went to finally pickup the vehicle, it was clean and ready to go. The first thing Mr. Quraishi wanted me to do was to ensure that the vehicle met our expectations, which it did, of course. I also met with DCH's staff from finance and service departments who were also very pleasant to deal with.
Finally, I met with Stephen Chung, the finance manager, who patiently explained all the details on paperwork and answered my questions, before I signed on the dotted line.
This has been my best car buying experience and has changed my opinion about car salesmen and dealerships. When a future car buying need arises, I will reach out to Khalil Quraishi, without hesitation and gladly do business with DCH Academy Honda, even though they are not the nearest Honda dealership to where I live.
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