Tom Vella

Review of Grasmere House Hotel

Spent 2 nights here, one in a twin room and one in...

Spent 2 nights here, one in a twin room and one in a four-poster double room. Beds were comfortable but pillows are huge, if you used 2, you d get neck-ache.
Room facilities:
Tea/coffee set included dated kettles full of lime scale and on both occasions, electrical safety check (PAT) were over 2 years out of date. Plugs for changing phones were difficult to access. Ironing board was a useless fold-out from the wall board which I had difficulty using due to its size. The tv was good and easy to use.
Cleanliness: overall good. Found quite a bit of rust on the shower curtain rail and what could have been mould surrounding the bath tub - it was large black marks anyway.
Staff: Very good, attentive, friendly and always seemed happy to help.
Overall impression: lovely grounds, interior slightly dated (carpets!) - could use a good refurbishment, good staff, restaurant food was 3.5/5.