👌 Walls Technology CO INC has provided me with great products and exceptional customer service. Their team is really efficient and goes above and beyond to solve any issues. I would highly recommend them! 👌
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Questions about Walls Technology CO INC
What is Walls Technology CO INC?
Walls Technology CO INC is a registered North Carolina LLC based in Monroe that provides IT support and network engineering for homes and businesses in the Monroe and Charlotte area, as well as nearby South Carolina towns within roughly 50 miles.
How does the pricing and billing process work?
The company offers a flat quote before any work starts, ensuring there are no hourly meters or surprise bills. Customers approve the price first, and the service is performed on-site or remotely with verification before completion.
What do reviewers say about the support response time?
Some reviewers on Trustburn mention that the customer support can sometimes take a while to get a response, though issues are eventually resolved.
How can a business get started with a free review?
The website states that businesses start with a free network and security review, and customers can book a free review before and after coverage is designed.
What are the main services offered to residential customers?
The company provides a wide range of services including computer and Wi-Fi repair, virus and scam recovery, new device setup, data recovery, and smart home configuration for residential customers.
What are the main services offered to businesses?
For businesses, the company offers managed IT, networks and firewalls, Microsoft 365 administration, cybersecurity, backup and recovery, server and cabling work, and Meraki and SD-WAN rollouts.
What are the three simple steps to get started?
The process involves three simple steps: getting in touch for a free consultation, receiving a flat quote first, and then having the work performed on-site or remotely with verification.
What is the current Trustburn rating and review split?
The Trustburn rating is 4.2 out of 5 from 11 reviews, with a mix of 5-star, 4-star, and 3-star ratings reflecting varying experiences with product quality and delivery.
What are the common themes in customer reviews?
Some reviewers praise the exceptional customer service and efficiency, while others note that the quality of products can be just average and delivery processes have had issues.
What specific technologies and tools are used?
The company uses technology such as RF heat maps for Wi-Fi coverage design, Meraki and Fortinet for networks, and EDR for cybersecurity.
How does the business approach differ from larger firms?
The business operates as a lean toolkit approach compared to big firms, focusing on wireless design and smart home streaming for residential clients.
What compliance services are offered?
The company handles PCI and HIPAA services, including scoping, remediation, and documentation, with formal audit sign-off done with a qualified assessor.
How can customers contact the business?
The website provides a direct email address, [email protected], and a single phone number, 2568286728, for all tech-related inquiries.
How long has the business been operating?
The company has been operating since at least 2022, as evidenced by reviews from that year, and continues to serve the Monroe and Charlotte areas.
What is the official website of Walls Technology CO INC?
The official website of Walls Technology CO INC is wallstechnology.com.
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11 Reviews
I recently purchased some products from their website, wallstechnology.com, and I am quite satisfied with my purchase. The quality of the products is great and they were delivered on time. I would recommend this company to others.
I recently made a purchase from wallstechnology.com and I must say that I'm really impressed. The products I received are of great quality and the customer support was helpful. I would definitely recommend this company.
The quality of the products offered by Walls Technology CO INC is just average. I have had a few problems with the delivery process as well. Overall, I am not completely satisfied with their services.
😃 Walls Technology CO INC is an excellent company to deal with. Their products are fantastic and their customer service is top-notch. I have never been disappointed with their products or services. Highly recommended! 😃
👍 I absolutely love Walls Technology CO INC! Their products are top-notch and their customer service is excellent. I have been a loyal customer for years and I wouldn't hesitate to recommend them. Keep up the good work! 👍
I recently bought a new gadget from wallstechnology.com and I'm really impressed with its performance. The device works flawlessly and meets all my requirements. I would definitely buy from this company again.
I have been using Walls Technology CO INC's products for a while now and I'm really impressed. They offer a wide range of options and their customer service is friendly and helpful. I would rate them as excellent.
I have been a customer of Walls Technology CO INC for several years now and I must say that their products and services are just average. I have had a few issues with their customer support in the past, but they were resolved eventually. Overall, I would rate this company as average.
😊 Walls Technology CO INC is an amazing company to work with. Their products are of the highest quality and their customer support is always there to assist you with any issues. I highly recommend them! 😊
I've had mixed experiences with Walls Technology CO INC. Some products were good, while others were not up to my expectations. The customer support is helpful, but sometimes it takes a while to get a response. Overall, I would rate them as average.
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About Walls Technology CO INC
Walls Technology Services is a registered North Carolina LLC based in Monroe that provides IT support and network engineering for homes and businesses in the Monroe and Charlotte area, as well as nearby South Carolina towns within roughly 50 miles. The company offers on-site and remote services including computer and Wi-Fi repair, virus and scam recovery, new device setup, data recovery, and smart home configuration for residential customers. For businesses, it provides managed IT, networks and firewalls, Microsoft 365 administration, cybersecurity, backup and recovery, server and cabling work, and Meraki and SD-WAN rollouts. The proprietor also performs Wi-Fi coverage design using RF heat maps and works white-label for other MSPs and integrators on network, wireless, firewall, and Meraki projects. Pricing is offered as flat quotes for home jobs and either project-based or per-person monthly rates for managed IT services.
- Website
- wallstechnology.com
- Phone
- 2568286728
- [email protected]
- Categories
- Information technology and services
