As a nurse who felt overworked and undervalued in a staff position, I d say that Trustaff has helped me feel valued where I work. My recruiter, Ben, has found jobs that work with my schedule and he s fought for me to have the best compensation. I wish I d traveled sooner.
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Questions about Trustaff
What is Trustaff?
Founded in 2002, Trustaff is a leading travel nursing and allied health staffing agency that connects healthcare professionals with temporary assignments at facilities experiencing shortages. The company operates across the United States and is part of the Ingenovis Health family of brands. It is certified by The Joint Commission and has earned its Gold Seal of Approval for Excellence in Healthcare Staffing.
How does the application and job search process work?
The process begins by creating a free account on the website to access thousands of jobs and complete a profile detailing experience and education. Users can then search for assignments, apply directly, and connect with recruiters via the Ingenovis Health Mobile App to manage credentials and communicate with recruiters from a single platform.
What are the pay structures and compensation components for travelers?
Trustaff offers competitive pay packages that often include taxable hourly wages, housing stipends, meal and incidentals stipends, and travel reimbursements. Compensation varies based on facility contracts, specialty shortages, and assignment demand, with travelers earning about 20-30% more than their staff counterparts on average.
What do recent Trustburn reviews highlight about the recruiter experience?
Some reviewers on Trustburn praise recruiters like Ben, Emily Carey, and Ken Albers for their responsiveness, advocacy, and ability to secure high-paying assignments. They highlight how these recruiters go above and beyond to manage contracts, compliance issues, and communication, ensuring travelers feel valued and supported throughout their assignments.
What additional services and benefits does Trustaff offer?
Trustaff provides a referral program and offers employee discounts as part of its traveler benefits. The company also maintains a blog and news section to provide resources and insights for healthcare professionals looking to advance their careers in travel nursing and allied health.
Where is Trustaff located and how can it be contacted?
The company is headquartered in Cincinnati, Ohio, with additional offices in Delray Beach, Florida, and Scottsdale, Arizona. It operates Monday through Friday from 8 am to 6 pm ET and can be reached via the toll-free number 877-880-0346 or through their contact form on the website.
What major awards and recognitions has Trustaff received?
Trustaff has been recognized by Staffing Industry Analysts as one of the Largest Healthcare Staffing Firms in the US from 2015 to 2025. It has also been named to the Inc. 5000 list of Fastest-Growing Privately Held Companies more than twenty times between 2007 and 2018, demonstrating consistent growth and industry leadership.
What technology platforms does Trustaff use for job management?
The Ingenovis Health Mobile App allows healthcare professionals to search thousands of jobs instantly, filter by preferences, update profiles across multiple companies, and manage checklists and documents on the go. This integration helps travelers maintain a professional profile and connect with recruiters efficiently.
What should a first-time traveler know before starting?
First-time users should note that assignments are typically 8 to 26 weeks long and may include various compensation components beyond just hourly wages. It is important to understand how agency margins and MSP/VMS fees affect the final pay rate compared to the bill rate.
How does Trustaff fit into the Ingenovis Health ecosystem?
Trustaff is one of eight leading healthcare staffing companies within the Ingenovis Health family, each operating across different facets of the healthcare industry. The company works diligently to secure the best travel assignments at outstanding facilities for skilled healthcare professionals nationwide.
What is Trustaff's approach to customer relationships?
The company emphasizes personal service and building lasting relationships with both job seekers and facility partners. By connecting one-on-one with each individual, Trustaff aims to ensure the highest level of service and care, acting as a trusted advisor in the travel healthcare industry.
What resources and tools are available for travelers?
Travelers can access resources such as salary and benefits guides, a referral program, and a travelers hub with perks and discounts. The website also provides a mobile app download link for both Apple and Google Play stores to facilitate seamless job searching and profile management.
What is the official website of Trustaff?
The official website of Trustaff is trustaff.com.
How is Trustaff rated on Trustburn?
On Trustburn, Trustaff has a rating of 4.6 out of 5 based on 10 reviews.
Is Trustaff on social media?
Trustaff has official profiles on Linkedin.
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10 Reviews
I've talked with other travel companies and received pay quotes..trustaff has the best pay I've encountered so far. My recruiter Emily Carey gets the job done and is super helpful with all your questions and takes the stress of finding your next gig off of you!! Best decision I ever made!!
My friend works with trustaff & sent my resume to her bosses to help me get a job with them. The first time they responded I did Skype call & a 45 min shadow with one of the employees. I thought I had the job until I didn t hear back from them until I emailed them myself to ask about the application process, turns out they already filled the position. Then I got another call from them, did a phone interview then never heard back from them not even any email. Then the second time they called me, the guy was really nice & I told him everything that happened before with not getting responses back & completely understood, did a phone interview & got an email that they are continuing their search. So why am I getting contacted still for a job when apparently positions are filled????? A whole 2 month circle they had me running.
I've been with trustaff for almost four years. It has been a wonderful experience. I've always been able to secure day shifts in locations that are great for me. My recruiter for my entire time with trustaff has been Emily C. She has always gone above and beyond for me! I highly recommend trustaff to any rn looking to travel. - Mark S.
This company is great. My recruiter Larry Hamilton has been nothing but understanding, helpful and kind. I love being a traveling nurse and trustaff is a great company to work for.
My recruiter is Ken Albers and I've been working with Ken since 2017. He is really the BEST!!! I've only "cheated" on him once with another travel company and it was a complete disaster. Obviously went right back to Ken and of course I was not disappointed. Even though he can be really busy he always keeps the lines of communication open and responds immediately. I feel so blessed to have him in my corner. I would definitely recommend him to anyone and I have been passing his name out to those needing a new recruiter. He is an asset to his company and to his travelers - Rita Hill RN I also wanted to let you know that the operator answering your phones at the Cincinnati Office is always so nice, pleasant and professional. I'm so sorry I don't know her name but she is AWESOME! This is definitely the company to work with!!! Rita Hill RN
TRUSTAFF travel staffing is one of the best travel companies I ve worked for. My recruiter Ray Allen was always accessible and always available to help me with any issue or problem my head with an assignment. I plan on recommending them to every healthcare worker that I know who is looking for a travel company for a while.
Trustaff is definitely the agency you need to work with. There's always people available and ready to help you if need be. I have an amazing recruiter Sierra. Very attentive and ready to help me out any means necessary and always wanting the best for me. I thank God I met her. This is the place to be!
I love my recruiter, Heather Bors. She is attentive, responsive, and always works hard for me. I would highly recommend her and trustaff.
Hands down would recommend this travel agency to ANY nurse looking for high quality, trustworthy, transparent travel nurse recruiters. If you proceed with trustaff- ASK FOR BEN AS YOUR RECRUITER!! I ve been with trustaff for two years. I couldn t find rates or a recruiter that could even compare to Ben at trustaff. Any small hiccups in contracts, pay, compliance issues- he managed and took care of immediately. Always texted and called to check in on me. Another thing I really appreciated about trustaff which I think is very hard to find with other agencies is the complete transparency when it comes to pay. You never feel taken advantage of or stiffened when it comes to pay. Ben truly cares about his nurses and you can tell he puts 110% effort into his job. If you want a travel agency that you feel has your back and gives you the best rates - give trustaff a chance! You will not be disappointed.
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About Trustaff
Trustaff specializes in recruiting and staffing across all industries
- Website
- trustaff.com
- Address
- 4675 cornell road
- Categories
- Staffing and recruiting
