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What reviewers say about Trio-Tech

Based on 9 reviews, listing data and website checks · updated yesterday

Customers consistently praise the company for providing high-quality products and reliable solutions. Reviewers frequently highlight that the website is user-friendly and that the customer support team is helpful, responsive, and attentive to inquiries.
What is Trio-Tech?

Trio-Tech International is a California-based company founded in 1958 that provides semiconductor back-end solutions and industrial electronics. They operate through five segments including manufacturing, testing services, equipment distribution, real estate, and fabrication services across the United States, Singapore, Malaysia, Thailand, China, and Indonesia. The company designs and builds reliability test solutions while offering comprehensive testing services to verify semiconductor components meet rigorous standards for automotive, industrial, and consumer electronics markets.

What specific services and products does Trio-Tech offer?

The company's core semiconductor back-end solutions comprise manufacturing and testing operations, while their industrial electronics segment includes value-added distribution, services, and equipment manufacturing. They act as a global one-stop solution by designing reliability test solutions and offering comprehensive testing services tailored to meet stringent quality and performance standards for various industries.

What are the main testing and support services available?

Trio-Tech provides comprehensive testing services including semiconductor reliability testing, system integration, and after-sales support. Their offerings also cover burn-in testing, reliability testing, and equipment maintenance and repair services to keep operations running at peak performance.

Where are Trio-Tech's main offices and facilities located?

The company is headquartered in Van Nuys, California, with a principal executive office and regional headquarters in Singapore at Block 1008 Toa Payoh North #03-09. They also maintain testing and manufacturing facilities at Block 1004 Toa Payoh North #07-01/07 in Singapore, along with offices in Malaysia, China, and Thailand.

How long has Trio-Tech been operating?

Trio-Tech has been in operation since 1958, giving them over 60 years of experience in the industry. Their long history allows them to serve as a trusted partner for reliability testing and manufacturing solutions across multiple global markets.

What is the current Trustburn rating and review breakdown?

On Trustburn, Trio-Tech holds a rating of 4 out of 5 stars based on 9 reviews. The rating split includes multiple 5-star reviews praising their products and services, several 4-star reviews highlighting quality and support, and a few 3-star reviews that still acknowledge excellent product quality and helpful customer service.

What do reviewers most frequently praise about Trio-Tech?

Reviewers consistently praise Trio-Tech for their outstanding product quality, wide range of options, and user-friendly website. Many customers highlight the helpfulness and responsiveness of the customer support team, noting that they address concerns promptly and provide all necessary information.

Are there any common complaints or areas for improvement mentioned by reviewers?

While most reviews are positive, some reviewers mention the need for prompt assistance, though even those with 3-star ratings acknowledge the excellent quality of products and the friendliness of the support team. No major complaints about pricing or delivery were noted in the provided reviews.

What do external news sources say about Trio-Tech?

According to UpGuard, Trio-Tech International was involved in an investigation regarding a ransomware attack. Additionally, news sources report that the company received additional $3.8 million in orders supporting next-generation AI GPU platforms, demonstrating ongoing business growth.

What are Trio-Tech's stated corporate mission and values?

The company's corporate mission is to provide high-quality products and services that fulfill customer price and quality requirements while creating opportunities for employee growth and enhancing shareholder value. Their core values include a positive 'Can Do' attitude, continuous improvement, high ethical standards, and a strong focus on teamwork and customer satisfaction.

Which countries and cities does Trio-Tech serve?

Trio-Tech operates in multiple countries including the United States, Singapore, Malaysia, Thailand, China, and Indonesia. They have specific offices in Petaling Jaya, Penang, and Perai in Malaysia, as well as locations in Tianjin and Suzhou in China, and Bangkok in Thailand.

What should a first-time customer know about ordering from Trio-Tech?

The company's website is described as user-friendly and easy to navigate, with a smooth checkout process that makes ordering hassle-free. Their global reach allows them to act as a one-stop solution for customers worldwide.

How does Trio-Tech differentiate itself from competitors?

Trio-Tech offers a comprehensive suite of back-end semiconductor services to support various industries. Their equipment maintenance and repair services are designed to ensure operations run at peak performance, which is critical for their clients' reliability testing needs.

What makes Trio-Tech unique compared to other providers?

The company's diversified business segments allow them to offer both semiconductor back-end solutions and industrial electronics under one roof. This integrated approach enables them to provide tailored solutions that meet the specific needs of different industries.

How can I contact Trio-Tech?

You can reach Trio-Tech by phone at +6562653300 or by e-mail at [email protected].

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Ron Dandrea
Reviews 1

I'm really impressed with the products from Trio-Tech. They offer a wide range of options that cater to various needs. The quality of their products is outstanding. 😊 The customer support team was also very friendly and helpful. I had a great experience shopping with Trio-Tech!

Ramazan Ates
Reviews 1

Trio-Tech has exceeded my expectations with their exceptional products and services. Their website is user-friendly and the ordering process was hassle-free. The customer support team was very attentive and addressed all my concerns promptly. I am truly impressed by Trio-Tech's commitment to customer satisfaction. This company sets the bar high for other businesses!

Kwang Casey
Reviews 1

I'm really happy with the products I received from Trio-Tech. They offer a wide range of options to choose from, and the quality is excellent. 😊 The customer support team was also very helpful and assisted me throughout the entire process. I will definitely be a returning customer!

Merri McDonald
Reviews 1

I had a wonderful experience with Trio-Tech. Their website is user-friendly and easy to navigate. The customer service team was helpful and responsive. I would highly recommend Trio-Tech to anyone looking for quality products and excellent customer service. The overall experience was great!

Quincy Myers-John
Reviews 1

I recently purchased a product from Trio-Tech and I must say, I am extremely satisfied. The quality of the product exceeded my expectations and the customer support team was very attentive and helpful. I highly recommend Trio-Tech for their excellent products and exceptional customer service.

Dan Robinson
Reviews 1

The products from Trio-Tech are top-notch. They deliver high-quality solutions that are reliable and efficient. I am very satisfied with my purchase and would definitely buy from them again. The customer support was also great, they answered all my questions promptly and provided me with all the information I needed.

G Smiity
Reviews 1

Trio-Tech provides outstanding products and services. Their website is user-friendly and the checkout process was smooth. The customer support team was very helpful and responded promptly to my inquiries. I am highly impressed with Trio-Tech and will definitely recommend them to others.

Brooke Komolhathai
Reviews 1

I recently purchased a product from Trio-Tech and I couldn't be happier. The quality of the product is excellent and it works perfectly for my needs. The customer support team was also very helpful in answering my queries. I highly recommend Trio-Tech for anyone looking for high-quality solutions.

Vickie Haak
Reviews 1

Trio-Tech is an exceptional company that provides top-notch products and services. Their website is well-designed and easy to navigate. The customer support team is friendly and responsive. I am extremely satisfied with my purchase and the overall experience. Highly recommended!

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About Trio-Tech

Trio-Tech International was incorporated in 1958 in the United States and is headquartered in Van Nuys,California.

They operate their business in five segments: manufacturing, testing services, equipment distribution, real estate and fabrication services. Geographically, they operate in the United States, Singapore, Malaysia, Thailand, China and Indonesia.

Address
Lot 11A, Jalan SS8/2, Sungai Way Free Industrial Zone