Integrated Technical Solutions

Integrated Technical Solutions is an IT consulting firm based in Sierra Madre, California, that provides IT support, web hosting, backup, and security services. They offer a free initial consultation for prospective clients and can be reached at 630-420-2550. Their services include traditional IT support, office wiring, and web design, aiming to simplify IT management for businesses.

The company offers a one-stop shop for IT issues, including ransomware prevention, business phone systems, and website hosting. They emphasize having a single point of contact to reduce hassle and finger-pointing. Their team provides a complete IT management solution through their TeamCare program, which includes a money-back guarantee and no long-term contract requirements.

According to the website, the company's approach to IT support is different from the traditional 'when things break, fix them' model. They aim to align their interests with the client's by incurring costs when issues arise, ensuring a proactive rather than reactive service style. This method allows clients to concentrate on running their business while experts handle the technical systems.

The business is located on the lower floor of the Naperville Executive Center, behind Minuteman Plaza and Wendy's, and just north of H-Mart and northeast of the new Costco. Their physical address is 1555 N Naperville/Wheaton Road, Suite 107, Naperville, IL 60563. They also have an office in Sierra Madre, California, and serve clients nationwide.

Reviewers consistently praise the technicians for being highly skilled, knowledgeable, and friendly. They frequently mention that the team quickly identifies and resolves technical issues without hassle. Many clients highlight the professionalism, efficiency, and promptness of the service, noting that the technicians often go above and beyond to solve problems.

The company offers a free initial consultation for prospective clients to discuss specific business issues and goals. To get started, clients can call 630-420-2550, send an email, or visit their office. They also provide a free newsletter called 'The ITS Connection' for IT news and tips.

The website states that they use Plesk for all current hosting plans with a control panel. They offer various hosting options including shared, signature, FreeBSD, VPS/MPS, and Windows domains. Additional services include domain registrations, secure certificates, and web design.

The company provides phone systems using 3CX SIP Trunks & VoIP as an alternative to AT&T. They also offer backup services and security solutions like ITS Mail Guard and malware prevention. These services are part of their comprehensive IT management approach.

The company emphasizes a single point of contact for all services to simplify the experience. They also value long-term relationships and have a wide range of services to meet diverse business needs. Their mission is to provide practical, hands-on know-how for most any business IT problem.

The website mentions that they have helped hundreds of clients nationwide with their experience. They pride themselves on having a highly dedicated, qualified professional team with a combination of experience and practical know-how. This expertise allows them to handle complex IT issues effectively.

The company offers a money-back guarantee for their TeamCare Platinum service and does not require a long-term contract. They also provide a free initial consultation and a free newsletter for IT news. These terms make it easier for clients to try their services without commitment.

The company has been operating since at least 1996, as indicated by the copyright notice on their website. They have a long history of providing IT solutions and have built a reputation for reliability and expertise over the years.

The company's website includes a section on 'How To Get Started Hosting' and provides detailed information on their hosting plans. They also have a 'Policies/Terms of Service' page for legal and operational guidelines. These resources help clients understand the process and terms clearly.

The official website of Integrated Technical Solutions is teamits.com.