My experience with the technicians at Sutor Heating And Cooling INC was top-notch. They were skilled, friendly, and efficient in repairing my heating system. I am very satisfied with their service and will definitely be using them for any future HVAC needs.
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Questions about Sutor Heating And Cooling INC
What is Sutor Heating And Cooling INC?
Sutor Heating And Cooling INC is a Chicagoland-based provider of residential and light commercial heating, air conditioning, and ventilation solutions. They specialize in designing custom systems for homes needing special attention, such as older homes and historic residences where architectural integrity must be preserved. The company offers services ranging from routine maintenance to full system installations, including high-efficiency furnaces, air conditioners, boilers, and ductless mini-split units.
How long has the company been operating?
The business states it has been 'Making Chicagoland More Comfortable for Over 20 Years.' They describe themselves as the premiere provider in the region for both residential and light commercial needs. Their approach focuses on getting the job done right and within the customer's budget, whether for remodeling, routine maintenance, or equipment repairs.
What geographic areas do you serve and how do you handle tenant requests?
Sutor Heating And Cooling INC serves a majority of the Chicagoland area and surrounding suburbs. They explicitly state that they cannot respond directly to tenant requests for service; instead, the unit owner must call them to authorize repairs. Customers are advised to discuss heating or cooling issues with their property manager first before having them contact the company.
What forms of payment are accepted and are financing options available?
The company accepts cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express. Payment is due at the time of service. For new installations of heating or cooling systems, they partner with Synchrony Financial and Wells Fargo Financial to provide financing to customers with approved credit.
What do recent customer reviews consistently praise about the service?
A common theme among recent reviews is the praise for technicians who are described as skilled, friendly, efficient, and knowledgeable. Reviewers frequently mention that technicians arrive on time, diagnose issues quickly, and fix problems efficiently. Many customers highlight the professionalism and courtesy displayed by the team during the service process.
What specific certifications and product partnerships does the company highlight?
The company highlights its status as a certified Mitsubishi Diamond Contractor. They offer Mitsubishi Electric cooling and heating solutions, including ductless mini-split units designed to fit specific home needs. They also feature projects like a ductless HVAC upgrade for a historic home in LaGrange Park and a modern office space project for TastyTrade.
What is the process for scheduling a new system installation?
To get started, interested customers are instructed to call the business to schedule a free in-home estimate. This step is required for purchasing a new heating or air conditioning system. The website also provides a direct link to apply for financing if the customer qualifies.
How can customers reach the company for emergencies and regular service?
The business operates a 24/7 emergency service pager at 800-200-1668 for urgent repairs. Their main office phone is 708-383-9600, and they also list a fax number at 815-301-3117. Office hours for emergency repair service are listed as 8:00 AM to 4:30 PM Monday through Friday.
What is the current rating and review distribution on Trustburn?
The Trustburn rating is 4.3 out of 5 stars based on 23 reviews. The review distribution includes multiple 5-star ratings, several 4-star ratings, and a few 3-star ratings. The majority of the feedback is positive, focusing on technical competence and professional behavior.
What specific maintenance and service plans are offered?
The company offers a 'Clean & Check Service' and 'Maintenance Plans' as part of their routine care options. They also provide a 'Home Maintenance' service. These offerings are designed to keep systems running properly and prevent major breakdowns.
Are there specific terms for financing new installations?
For customers who need a new unit, the company states that financing is available for new installations of heating or cooling systems only. This financing is provided through their partnerships with Synchrony Financial and Wells Fargo Financial for those with approved credit.
What makes their approach to historic homes unique?
The company emphasizes their ability to design and install custom heating and cooling systems for homes needing special attention, such as older homes and historic residences. This specialization allows them to preserve architectural integrity while providing modern comfort solutions.
What are the most common themes in customer feedback?
Reviewers often mention that the technicians are prompt, polite, and thorough in diagnosing and fixing issues. Some customers also noted that the prices were reasonable and the service exceeded expectations, leading to high satisfaction rates.
Where is Sutor Heating And Cooling INC located?
Sutor Heating And Cooling INC is located at 815 Garfield St, Oak Park, Illinois.
What is the official website of Sutor Heating And Cooling INC?
The official website of Sutor Heating And Cooling INC is sutorheating.com.
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23 Reviews
After experiencing issues with my heating system, I contacted Sutor Heating And Cooling INC, and they provided outstanding service. The technician was knowledgeable and quickly resolved the issue. I was impressed by their professionalism and efficiency. Highly recommend! π₯βοΈ
I had a problem with my furnace and Sutor Heating And Cooling INC provided excellent service. The technician arrived on time and quickly diagnosed and fixed the issue. They were friendly, professional, and knowledgeable. I was impressed with the level of service provided by Sutor Heating And Cooling INC and I will definitely be using them for any future HVAC needs.
I recently had an HVAC technician come to my home for routine maintenance. The service was exceptional, and the technician was thorough in checking and cleaning the system. I appreciate the professionalism and efficiency displayed. I will continue to use their services in the future.
I contacted Sutor Heating And Cooling INC for an urgent AC repair, and they were amazing! The technicians arrived promptly, diagnosed the issue quickly, and fixed it efficiently. Their professionalism and expertise were truly impressive. I highly recommend their services! π
I recently had my HVAC system serviced by a local company, and I must say, I was impressed with the level of professionalism and expertise displayed. The technicians were knowledgeable and courteous, and they completed the job in a timely manner. I would definitely recommend their services.
I had a heating issue at my home last winter, and Sutor Heating And Cooling INC came to the rescue! They quickly identified the problem and fixed it efficiently. The technicians were friendly and knowledgeable. I now have a warm and cozy home thanks to them. Highly recommended! π₯βοΈ
The HVAC technicians from Sutor Heating And Cooling INC were exceptional! They arrived on time, assessed the problem accurately, and fixed it efficiently. The pricing was fair, and the service was top-notch. I would definitely use their services again. π
I had an excellent experience with Sutor Heating And Cooling INC! The technicians were friendly and professional. They arrived on time and quickly solved the problem with my air conditioning. The cooling system now works perfectly and I couldn't be happier with the service. Sutor Heating And Cooling INC is definitely the best choice for all your HVAC needs! π
I had a problem with my heating system and Sutor Heating And Cooling INC came to the rescue. The technician was knowledgeable and professional. They quickly identified the issue and repaired it efficiently. Now my home is warm and cozy again. I highly recommend Sutor Heating And Cooling INC for all your heating needs.
I recently hired Sutor Heating And Cooling INC to install a new furnace in my home and I am extremely satisfied with their service. The technicians were professional, knowledgeable, and efficient. They arrived on time and completed the installation in a timely manner. The new furnace is working perfectly and has made a significant difference in the comfort of my home. I highly recommend Sutor Heating And Cooling INC for all HVAC needs.
I had a great experience with Sutor Heating And Cooling INC. The technicians were friendly, efficient, and knowledgeable. They fixed the issue with my air conditioning system quickly and now it works perfectly. The prices were reasonable and the service was exceptional. I would highly recommend Sutor Heating And Cooling INC for all your HVAC needs.
The service provided by the technicians at Sutor Heating And Cooling INC was exceptional. They were prompt, professional, and thorough in diagnosing and fixing the issue with my HVAC system. I would highly recommend them to anyone in need of heating or cooling services.
Recently had a technician from a local HVAC company come to fix my air conditioner. To my surprise, the service was exceptional. The technician was knowledgeable and quickly resolved the issues. I appreciate the professionalism and would recommend their services to anyone in need.
The team at Sutor Heating And Cooling INC did a fantastic job fixing my air conditioning unit. They were professional, efficient, and friendly throughout the entire process. I am impressed with their service and will definitely be using them for any future HVAC needs. π
I recently had my air conditioner serviced by a local HVAC company and I was not impressed with their service. However, when I contacted Sutor Heating And Cooling INC, the experience was completely different. The technician was professional, efficient, and fixed the problem in no time. I am very pleased with the service provided by Sutor Heating And Cooling INC and I will definitely be using their services again in the future.
I am very impressed with the service provided by Sutor Heating And Cooling INC. The technicians were professional, polite, and thorough. They arrived on time and quickly resolved the issue with my heating system. The prices were fair and the service exceeded my expectations. I highly recommend Sutor Heating And Cooling INC.
π I have used Sutor Heating And Cooling INC for many years and they have always exceeded my expectations. The technicians are skilled, friendly, and reliable. They have helped me with various HVAC issues and their service has always been exceptional. I highly recommend them for all your heating and cooling needs. π
I recently had the pleasure of using the services of Sutor Heating And Cooling INC and I was extremely satisfied. The technicians were prompt, knowledgeable, and friendly. They fixed the issue with my air conditioner quickly and efficiently. The prices were reasonable and the service was excellent. I would definitely recommend Sutor Heating And Cooling INC to anyone in need of HVAC services.
I recently had my furnace serviced by Sutor Heating And Cooling INC and I am extremely satisfied with the service I received. The technician was professional, knowledgeable, and answered all my questions. They did a thorough job of cleaning and inspecting the furnace. I feel confident that my furnace is in good working condition now. I highly recommend Sutor Heating And Cooling INC.
I had a great experience with the heating and cooling services provided by this company. The technicians were prompt, courteous, and knowledgeable. They quickly identified and fixed the issue with my HVAC system. The prices were fair and the service was top-notch. I would definitely recommend this company to anyone in need of heating and cooling services.
Dealing with HVAC issues can be stressful, but Sutor Heating And Cooling INC made the process smooth and hassle-free. The team was friendly, competent, and provided excellent service. I am grateful for their prompt assistance and would recommend them without hesitation. π¬οΈ
I have been using the services of Sutor Heating And Cooling INC for several years now and I can confidently say that they provide exceptional service. The technicians are always punctual, friendly, and knowledgeable. They have helped me with various HVAC issues in the past and I have always been satisfied with the results. I highly recommend Sutor Heating And Cooling INC for all your heating and cooling needs.
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About Sutor Heating And Cooling INC
- Website
- sutorheating.com
- Phone
- 7083839600
- [email protected]
- Address
- 815 Garfield St
- Categories
- Construction
