RCMS

RCMS is a Relational Contents Management System developed by Diverta Inc. in Tokyo, Japan, designed to help small and medium-scale businesses build websites. It manages data through metadata rather than folders, allowing users to connect related information to create various content formats. The company offers three main plans: Standard, Virtual Dedicated Server, and On-Premise, with prices ranging from 11,000 yen monthly for the Standard plan to 1,595,000 yen for the initial license of the On-Premise plan.

The company offers a 14-day free trial for new users to test the platform before committing to a paid plan. Users can choose from three pricing tiers: Standard (SaaS), Virtual Dedicated Server (SaaS), or On-Premise (server installation). Each plan includes specific limits on file storage, monthly page views, and member management, with options to add capacity via optional fees.

RCMS is built on a unique 'Relational' engine that connects data points instead of managing static pages or folders. This allows users to combine related information to generate diverse content outputs without needing separate pages for every piece of data. The system separates content updates from site structure, ensuring that changes to one piece of data automatically reflect across all related pages.

The platform supports multiple languages, including Japanese, English, Chinese, and Korean for its management interface. It also allows users to build multilingual websites, making it suitable for businesses targeting international audiences. Additionally, RCMS provides a mobile-friendly admin interface, though some features may not be fully accessible on mobile devices.

RCMS integrates with external systems and cloud services through its flexible API and data linkage capabilities. It can connect with key systems for recruitment sites or other business applications, allowing for seamless data exchange. The platform also supports custom development to meet specific integration needs.

Security is a priority, with features like password encryption, access restrictions, and automatic security updates for SaaS users. The system supports SSL for all pages, enhancing security and SEO. For on-premise plans, users are responsible for their own server infrastructure but benefit from the same security protocols.

Diverta Inc. employs a beta release model where new features are tested with free users before full deployment. This approach allows the company to gather feedback and refine functionality rapidly. The system is updated frequently, with new features automatically applied to Standard plan users.

The platform offers a wide range of built-in features, including over 250 standard functions, which cover corporate sites, member areas, media sites, and e-commerce platforms. Customization is possible through HTML/CSS editing or by commissioning additional development from Diverta.

Customer support is available via email and phone during business hours from 11:00 to 18:30 on weekdays. Support includes phone and email assistance, along with individual tutorials for new users. Response times are typically quick, though non-business hour inquiries are addressed the next business day.

Users can customize the design of their websites using the provided templates or by adding their own HTML and CSS. The system supports unlimited page creation, though performance may slow down with very large datasets. There are no hard limits on the number of pages or members, depending on the chosen plan.

RCMS is suitable for businesses of all sizes, from startups to large corporations, including financial institutions and manufacturers. It is particularly useful for those needing a robust CMS that can handle complex data relationships and high traffic volumes.

The company has a history of over 20 years, having been established in 2005 by Diverta Inc. It has grown to serve over 4,000 companies across various industries in Japan. The platform continues to evolve with regular updates and new feature releases.

Reviewers consistently praise RCMS for its user-friendly interface, robust feature set, and responsive customer support. Many users highlight the platform's ability to simplify content management and its intuitive design. Some users note that the support team is knowledgeable and always ready to assist with inquiries.

The Trustburn listing shows a 4.2 out of 5 rating based on 10 reviews. The most recent reviews are from late 2023, with a mix of 3, 4, and 5-star ratings. Users frequently mention the ease of use and the helpfulness of the support team as key positive aspects.

RCMS is based in Tokyo, Japan, and serves a global market through its SaaS offerings. The company's website and support are primarily in Japanese, but the platform supports multiple languages. It is located in Japan but accessible worldwide via the internet.