I have used several IT service providers in the past, but none have come close to the level of service offered by Prime it services. Their team is knowledgeable, responsive, and always goes the extra mile to ensure customer satisfaction. I highly recommend them.
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Questions about Prime it services
What is Prime it services?
Prime it services is a managed IT provider based in Sherman Oaks, California, that helps businesses streamline technology, boost productivity, and stay secure with compliant, scalable solutions.
How can I try their services without a long-term commitment?
The company offers a free 30-day trial with no credit card required and allows customers to cancel anytime, making it easy to test their services before committing.
What are the specific monthly and annual pricing options for their managed IT plans?
They provide three main pricing tiers: PrimeBasic at $75/month, PrimePlus at $95/month, and PrimePro at $110/month, with annual billing options available for a discount.
How long has the company been in business and where did it start?
Prime it services has been operating since 2014, starting as a division of You Got Expert LLC, and has grown to serve over 200 businesses across Los Angeles.
Where is the office located and how can I contact them directly?
The business is located at 14120 Ventura Blvd Unit 102 in Sherman Oaks, CA, and can be reached by phone at (213) 986-5340 or by email at [email protected].
What do recent reviewers say about the quality of the support and service?
Customers consistently praise the team's knowledge, responsiveness, and ability to go the extra mile, with many noting that the team is always available to assist with technical issues.
What specific technology services and integrations do they provide?
The company offers a range of services including managed IT services, cybersecurity, cloud computing, IT support, IT consultancy, and custom software development tailored to specific business needs.
What is their core approach to managing IT infrastructure?
Their approach focuses on proactive monitoring and maintenance to resolve issues before they impact business operations, rather than waiting for things to break.
Which industries and markets do they specifically target?
They serve a wide variety of industries including banking, capital markets, enterprise technology, manufacturing, healthcare, and higher education with industry-compliant solutions.
How do they ensure communication is clear for non-technical clients?
The team emphasizes clear communication with 'no geek speak,' ensuring that all technical explanations are provided in plain English so clients fully understand the solutions.
What guarantee do they offer to ensure client satisfaction?
They offer a 100% satisfaction guarantee and promise to do whatever it takes to make the client happy with their services.
What are the steps to get started with their services?
The process begins with a free assessment to understand business needs, followed by choosing a plan, and then starting the IT experience within days.
What is the current rating split and how recent is the feedback?
The Trustburn rating is 4.1 out of 5 from 8 reviews, with the majority being 5-star ratings that highlight exceptional customer support and expertise.
How does their experience compare to other providers in the area?
They claim to have over a decade of experience serving Los Angeles businesses across a wide range of technologies and environments.
What flexibility do they offer regarding contract terms and startup costs?
They offer a middle-of-the-road monthly cost option that spreads startup costs over the term of the agreement for those who prefer a balanced approach.
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8 Reviews
👌 Prime it services is simply amazing! Their team has helped me overcome various IT challenges effortlessly. I am impressed with their professionalism and efficiency. Thumbs up! 👍
The services provided by this company are top-notch. I am extremely satisfied with their professionalism and attention to detail. They have helped me tremendously in improving the efficiency of my business operations. Highly recommended!
I have been a loyal customer of this IT service provider for a while now, and they have never disappointed me. The quality of their services is exceptional. They have helped me streamline my business operations and improve efficiency. I would definitely recommend Prime it services.
Prime it services has been my go-to IT service provider for years. The professionalism and expertise they bring to the table are unmatched. Their prompt response to any technical issue I encounter is truly impressive. Highly recommended!
I have been using Prime it services for a while now and I am really impressed with their exceptional customer support. The team is always available to assist with any technical issues I have encountered. Their expertise in IT services is truly commendable. I highly recommend Prime it services for all your IT needs.
Prime it services deserves all the praise. Their team has helped me solve complex IT issues with ease. The level of expertise and professionalism is unmatched. I highly recommend their services.
👍 Prime it services is the best in the business! Their expert team has helped me enhance my business productivity. I am very grateful for their outstanding services. Keep up the good work! 👏
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About Prime it services
- Website
- primeit.services
- Phone
- 12136777463
- [email protected]
- Address
- 15165 Ventura Blvd
- Categories
- Information technology and services
