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Based on reviews, listing data and website checks · updated yesterday

What is PFM Fleet Service?

PFM Fleet Service is a fleet-exclusive commercial truck repair and maintenance center located at 320 London Rd Suite 408 in Delaware, Ohio. The business specializes in light, medium, and heavy-duty vehicles, offering both in-shop and on-site mobile service to reduce downtime for fleets of any size. Founded in 2026, the company operates with a dedicated team focused solely on commercial vehicles rather than mixing them with everyday car repairs.

What specific services does PFM Fleet Service offer for commercial fleets?

The company provides comprehensive services including mobile repairs, DOT inspections, flywheel machining, and custom hydraulic hose fabrication. They explicitly state that their technicians are fully equipped to handle preventive maintenance and emergency repairs directly at a customer's yard or job site. This mobile approach is designed to minimize disruption and keep operations moving without waiting for a tow to the shop.

How can a fleet manager book a service appointment or request an on-site repair?

Fleet managers can request service through the website's contact form or by calling 614-377-2230. The business offers both in-shop and on-site mobile service options, allowing customers to choose where the work is completed based on their operational needs. Booking is facilitated through their online platform, and they emphasize that customers can set the schedule while the team shows up ready to work.

What is the operational model that defines PFM Fleet Service's approach to fleet maintenance?

The business operates on a fleet-exclusive model, meaning every technician, process, and tool is purpose-built for commercial vehicles. This structure allows them to handle everything from routine diagnostics to major repairs with a consistent focus. By avoiding the need to squeeze commercial work between everyday car repairs, they aim to provide clear communication and reliable turnaround times for all fleet sizes.

What are the operating hours and the general workflow for getting a truck repaired?

PFM Fleet Service operates on a Monday through Friday schedule from 7:00 AM to 4:30 PM, with Saturday and Sunday closed. They offer a streamlined three-step process starting with a service request and assessment, followed by on-site or in-shop work, and ending with repair completion. This structured approach is designed to keep vehicles on the road with minimal disruption during business hours.

How does PFM Fleet Service determine repair costs and what technical standards do they use?

The company explicitly states that their certified technicians use ASE-certified expertise for complex diesel and electrical work. They emphasize that diagnostic time is a normal part of the bill to avoid guesswork, and parts can include OEM, aftermarket, or remanufactured components depending on the repair needs. This transparency helps fleets understand what drives the final repair cost.

Which specific vehicle models and classes does PFM Fleet Service support?

The business serves a wide range of vehicle classes, including Ford Super Duty models, International MV Series, Isuzu N-Series, and Mitsubishi Fuso Canter trucks. They also specialize in semi trucks, hauling trailers, and Hi-Rail gear. This broad capability allows them to support diverse fleet compositions from light-duty vans to heavy-hauling rigs.

Who leads the company and what is the stated culture of the team?

PFM Fleet Service is built around a team structure that includes a Founder & Chief Uptime Officer named Drake Tulloh and a Client Success Guy named Aaron Frison. The leadership emphasizes a culture where serious professionals take pride in their work while maintaining a competitive spirit and a fun atmosphere. This team dynamic is intended to deliver expertise alongside an approachable service experience.

How does the business's process help reduce costs for fleet managers?

The business mentions that they provide a 'Streamlined Approach' to keeping fleets on the road, which includes assessing the vehicle and recommending the right solution. They also note that mobile service can replace the need for a tow, which can cost as much as a minor repair. This cost-saving feature is a key part of their value proposition for fleet managers.

How does PFM Fleet Service adapt its service delivery to different fleet sizes and locations?

The business explicitly states that they provide 'complete fleet maintenance and repair for light, medium, and heavy duty vehicles' in a single location. They also mention that their mobile team comes directly to the job site, yard, or roadside location. This combination of in-shop and mobile capabilities allows them to serve fleets regardless of their size or operational constraints.

How can I contact PFM Fleet Service?

You can reach PFM Fleet Service by phone at +16143772230 or by e-mail at [email protected].

What is the official website of PFM Fleet Service?

The official website of PFM Fleet Service is pfmfleetservice.com.

Is PFM Fleet Service on social media?

PFM Fleet Service has official profiles on Linkedin, Facebook.

When was PFM Fleet Service founded?

PFM Fleet Service was founded in 2026.

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About PFM Fleet Service

Get dependable heavy duty truck repair services designed to keep commercial vehicles operating safely and efficiently. Professional repairs and maintenance help reduce downtime, improve performance, and keep your fleet ready for the road.

Address
320 London Rd Suite 408 Delaware, Ohio 43015
Business hours
Mon-Fri 7AM-4:30PM - Sat-Sun OFF
Founded
2026
Categories
Automotive