Questions about Homezy
What is Homezy?
Homezy is a Dubai-based home services company specializing in professional cleaning, handyman work, and maintenance. They offer specialist AC cleaning where every part of the system is dismantled, cleaned, and disinfected, plus furniture deep cleaning and general repairs. The business targets Dubai families and operates from Green Community West, covering the whole emirate with a customer-first approach.
What specific technology and training methods does Homezy use?
The company uses a robotic roto-brush equipped with a built-in camera to show customers the inside of their ductwork on a monitor while working. Technicians are specifically trained on AC systems rather than being general cleaning staff, and they use water-based, eco-friendly products that are safe for children and pets.
What should a new customer know before booking?
A first-time customer should know that the price is published on the website before any work begins, such as AED 599 for a full AC clean or AED 119 for the first handyman hour. They also send three technicians to every job instead of a single person, and the entire process is filmed and reported back to the client.
What are the warranty terms and scheduling options?
Homezy provides a 3-day service warranty on every job, allowing customers to report issues within three days if something is not right. They also offer same-day slots if requested in the morning, and there is no call-out fee or weekend surcharge for their services.
What are the specific prices for their main services?
Pricing starts at AED 119 for the first hour of handyman work, followed by AED 59 for each additional 30 minutes. AC full cleaning is from AED 599, duct cleaning from AED 349, and coil cleaning is AED 299, with material procurement fees of AED 40 per visit.
Where is Homezy located and which areas do they serve?
The business operates out of vans across Dubai and covers communities like Dubai Marina, Downtown, Business Bay, Palm Jumeirah, and JBR. They are based in Green Community West and do not have a walk-in office for customers to visit.
How can customers get in touch to book a service?
Customers can book services by calling or WhatsApping +971 50 405 6541, emailing [email protected], or using the online form on their website. The fastest way to reach them is via WhatsApp, and the same number that quotes you is the one that answers afterwards.
What do reviewers say about the quality of the cleaning?
Some users on Reddit praise Homezy for providing thorough cleaning that removes hidden dust and allergens, improving indoor air quality and hygiene. Reviewers also note the transparency of seeing the work done via the camera-equipped roto-brush.
What safety measures and products are used during the job?
The company uses child and pet-safe products, including a cold ULV fogger with eco-friendly, water-based products for disinfection. They also sheet and cover the home before tools come out and clean up afterwards.
What specific AC and furniture services are available?
Homezy offers six specific AC cleaning services including full cleaning, duct cleaning, coil cleaning, filter and outdoor unit cleaning, mould removal, and maintenance. They also provide furniture deep cleaning for sofas, mattresses, curtains, and carpets.
What handyman tasks are covered by the service?
The handyman service includes TV wall mounting, furniture assembly, hanging shelves and mirrors, minor plumbing, electrical work, and door repairs. The rate card is transparent with no hidden fees or surcharges.
What distinguishes Homezy's approach to AC cleaning?
The business was built around reaching parts of the AC system that most cleaners skip, such as the blower fan, drain tray, and full duct run. They dismantle and clean these components rather than just wiping the grille.
How does the booking and payment process work?
To get started, customers can send a photo of their AC unit or ceiling grilles via WhatsApp to receive a price quote, usually within an hour. The inspection is free and non-binding, with payment collected after the job is completed.
How does the on-site workflow and reporting function?
The team operates on a schedule where they arrive in uniform and confirm the exact figure after a free inspection. They use a written condition report each time for AC maintenance visits to keep filters, coils, and drainage right.
How can I contact Homezy?
You can reach Homezy by phone at 504056541 or by e-mail at [email protected].
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About Homezy
Homezy is a Dubai-based home services company offering professional cleaning, handyman, maintenance and AC services. With trained experts and customer-first approach, Homezy ensures reliable, affordable and high-quality solutions for homes across Dubai. Book hassle-free home services with complete peace of mind.
- Website
- homezy.ae
- Phone
- 504056541
- [email protected]
- Address
- Green Community West - Dubai - United Arab Emirates
- Categories
- Marketing and advertising
