Opticemarket

Opticemarket provides point of sale software, data cloud, marketing, and turnkey solutions for optical products and audio-prosthetics. The company has been operating since 2003, offering a web-based solution that serves thousands of users globally. It helps manage stores, mutual teletransmissions, stock, clients, and statistics.

The software is designed specifically for opticians and audio-prosthetics professionals. It offers features such as multi-store management, EDI, marketing cloud, and teletransmission capabilities like mode B2 or mode Sesam Vitale Scor. Users can also access analytical tools and a catalogue system.

To get started, businesses can contact a commercial representative at 01 76 71 08 32 to schedule a demonstration and installation. The process involves planning a date for setup and training, followed by a technical sheet for configuring catalogs and pricing rules. Additional marketing options can be requested through the commercial service.

The software includes a marketing cloud with tools for relances, emailing, and SMS mailing. Users can choose from pre-established templates or create free-text campaigns. The system also supports signature electronic and direct email sending from the software interface.

The module supports various thermal printers, roll paper, and different printing formats. It allows users to print labels and adapt to any type of printer without needing to re-label existing stock. The system integrates seamlessly with existing reference data.

The pricing starts at an abonnement of 40 euros hors taxe for a simultaneous connection in hosted mode. This fee includes hotline access, software usage, catalog updates, program updates, and electronic signature capabilities. Additional costs apply for specific teletransmission modes or installation options.

The FAQ states that the company has been refining the software daily based on user requests. Users can submit specific feature demands via a contact platform, which are then analyzed and approved or rejected. Marketing options can be detailed upon request from the commercial service.

The dashboard on the homepage displays the last update date and a history of all updates. Users can also create refined queries in the statistics section and extract data to Excel if needed. Key figures like daily, monthly, and yearly revenue are available for review.

The Trustburn rating is 4.1 out of 5 from 9 reviews. The Trustindex certification shows a 4.9 rating over the last 12 months based on verified Google reviews. The rating split includes multiple 5-star and 4-star ratings, with some 3-star feedback included.

Recent reviews from 2023 highlight fast and effective software that saves time and potentially increases revenue. Users praise the competent and listening support team, though some note the software is not perfect but is constantly being upgraded. The team is described as clear in explanations and highly technical.

The website states that Optic Box has existed since 2003, making it nearly 20 years old. It serves thousands of users in France and worldwide, covering all necessary functions for optical shops. The company operates under the domain optic-box.com and is based in France.

The FAQ addresses specific questions like how to retrieve data from an old software and how to visualize statistics. It also explains the process for adding new features and the method for staying informed about updates. The company encourages contacting a commercial or support technician if answers are not found.

The Trustindex certification confirms a 4.9 rating for the last 12 months, verified through Google reviews. The company highlights a 97% client satisfaction rate on its website. The software is described as the best known by one reviewer after 18 years of experience.

You can reach Opticemarket by phone at 0176710832.