Msm Communications Systems

Msm Communications Systems is a provider of audio, acoustic, video, lighting, and control systems for commercial and professional spaces, having operated since 2001. They focus on venues like symphony halls, playhouses, nightclubs, megachurches, and corporate boardrooms. The company explicitly states they do not sell home theatre systems, music instruments, or security systems. Their primary goal is to connect people to people by enabling presenters and performers to engage with audiences effectively.

The business offers a range of services including service calls, training, installation, design consultation, wireless frequency coordination, and equipment sales. They also provide rental services for events that do not require a dedicated permanent system. All their services are billed on an hourly basis per technician, except for design consultation which is billed hourly without a per-tech specification. They emphasize that even systems they did not install receive the same level of care during service calls.

The company is located at 2411 Ponderosa Dr, Ste B in Lawrence, Kansas, and has completed projects across six states. They have been in business since 2001, which means they have over two decades of experience. Their team focuses on developing 'acoustic intuition' through years of designing systems for various venue shapes and sizes. They claim to have encountered and solved unique challenges ranging from new technologies to historic structures.

According to the Trustburn listing, Msm Communications Systems holds a rating of 4.1 out of 5 stars based on 9 reviews. The reviews are relatively recent, with the most recent dated September 17, 2023, and the oldest dated February 10, 2022. The rating split shows a mix of positive experiences regarding service quality and team helpfulness, alongside some complaints about communication and response times.

To get started or book services, customers can call 785.830.0556 or text 785.218.8137. They can also fill out the contact form on their website to request a quote for equipment sales or ask questions about rentals. For immediate assistance, they encourage users to text the provided number. The company also accepts emails at [email protected] for inquiries.

The business specializes in audio, video, and lighting systems, specifically mentioning wireless frequency coordination as a distinct service. They offer onsite RF scans and coordination using specialized software for wireless mics or IEMs. Their equipment sales focus on products that remain compatible for a long service life and offer a greater return on investment. They also provide training to ensure staff and volunteers know how to operate their current systems effectively.

Msm Communications Systems targets commercial and professional spaces, including large symphony halls, local playhouses, popular nightclubs, modern megachurches, and corporate boardrooms. They serve clients who need to stir emotions, spark ideas, or change minds in an audience. The company also caters to businesses that do not need a dedicated permanent system but require professional clarity for specific events through their rental services.

The company emphasizes that they do not sell home theatre systems, music instruments, or security systems. This laser focus allows them to develop a level of 'acoustic intuition' that ensures success in diverse venues. They also mention that their approach to training flows directly from their strong focus on customer satisfaction, ensuring users get the most from their investment.

For service calls, training, and installation, the billing is strictly hourly per technician. Design consultation is billed hourly as well. Wireless frequency coordination has a minimum charge of 4 hours. Equipment sales involve putting down ideas and needs to receive a quote. Rental services are available for events worth hosting, providing presence and clarity for presentations.

The company states they strive to be available at a moment's notice, anytime, day or night, for their mission-critical customers. They also note that they approach each service call with the same care and sense of urgency, even if the client has never been a customer before. This commitment to availability and care is a key part of their service philosophy.

The business's own website highlights their ability to connect people to people through various venues. They also mention that they have helped hundreds of clients engage, entertain, and persuade audiences of all kinds through their rental services. The website also emphasizes their focus on making it easy for presenters and performers to connect with audience members.

The company has been operating since 2001, which gives them a history of over two decades in the industry. They have completed projects in six states, largely through referrals. Their team structure focuses on doing what they say and ensuring customers are happy with the results. They also emphasize that they have encountered and successfully solved unique challenges in every installation.

Msm Communications Systems offers a variety of services including service calls, training, installation, design consultation, wireless frequency coordination, and equipment sales. They also provide rental services for events. The company is located in Lawrence, Kansas, and has a strong presence in the audio, acoustic, video, and lighting sectors. They are known for their focus on customer satisfaction and their ability to connect people to people.

Msm Communications Systems has official profiles on Facebook.