👍 I love Malcom CO INC! Their products are top-notch and I am always impressed with their customer service. The website is easy to navigate, and the ordering process is simple. Delivery is always on time, and the products arrive in perfect condition. I highly recommend them to anyone looking for quality products and excellent service!
Questions about Malcom CO INC
What is Malcom CO INC?
Malcom CO INC is a Rhode Island-based specialty tool manufacturer and distributor that has been operating for over 20 years. They design, distribute, and configure battery-powered heat guns, soldering irons, hot melt tools, and DC power supplies. The company serves a wide range of industries including aerospace, energy, manufacturing, and civil engineering, with a strong focus on military and government contracts.
Where is Malcom CO INC located and what is its history?
The company is located at 207 High Point Avenue, Unit 7B in Portsmouth, Rhode Island, approximately one hour south of Boston. They operate as a small, third-generation family business that collaborates with expert partners to solve complex technical challenges for clients across the United States and friendly nations.
What specific products and tools does Malcom CO INC manufacture?
Malcom CO INC offers a variety of products including the MCH-100-A and MCH-100-AB battery-powered heat gun kits, MCH-100-HM hot melt tools, and MCH-116 soldering irons. They also provide custom heat shrink nozzles and 12V, 24V, and 48V DC power supplies for applications like heat shrinking, soldering, and curing composites.
How can I order products from Malcom CO INC?
The company is an exclusive authorized distributor of Leister Technologies to the US Government and government contractors. They also hold a GSA Advantage contract, allowing customers to find and order their tools, kits, accessories, and replacement parts directly through the GSA Advantage website.
How do I contact Malcom CO INC for sales or support?
To get started, customers can browse the product catalog on their website or contact their sales team at Jonathan Bixby, the President. They typically respond to online inquiries within 24 hours and can be reached via the toll-free number 1-800-289-7505 or the office line at 401-683-3199.
What do reviewers say they like about Malcom CO INC?
Several reviewers praise the company for its top-notch customer service, user-friendly website, and prompt delivery. Customers frequently mention that the products arrive in perfect condition and that the ordering process is simple and straightforward.
Who are the typical customers and industries served by Malcom CO INC?
Malcom CO INC serves a diverse range of clients including the Department of Defense, NASA, Boeing, Lockheed Martin, and Northrop Grumman. Their solutions are tailored for extreme environments and are used in fields such as fire prevention, roofing, and ship building.
What makes Malcom CO INC different from other tool suppliers?
The company has been collaborating with customers and expert partners for over 20 years to bridge the gap between ideas and technical solutions. They emphasize a responsive, collaborative approach to design and transparent communication to deliver high-quality tools.
What specialized capabilities does Malcom CO INC offer?
Malcom CO INC provides a wide range of heat shrink nozzles that can be custom-made to suit specific client needs. They also offer application-specific kits for in-field composite smoothing, curing, and plastic welding, demonstrating their flexibility in solving unique challenges.
What are some of the specific applications for Malcom CO INC's tools?
The company's product range includes portable battery-powered vacuum pumps, heated silicone blankets for curing composites, and various plastic welding tools. These tools are designed for tasks such as adhesive removal, de-icing, and pre-heating in various industrial settings.
How long has Malcom CO INC been operating?
Malcom CO INC has been in business for over two decades, making it a well-established player in the specialty tool market. Their long history of collaboration with military and commercial clients highlights their reliability and expertise in the industry.
What are the direct contact numbers for Malcom CO INC?
The company's contact information includes a direct line for Jonathan Bixby, President, and a fax number at 401-683-3177. They also provide a cell number for urgent communications, ensuring accessibility for their clients.
What additional resources does Malcom CO INC provide for customers?
Malcom CO INC is known for its extensive product range and detailed website information. They also offer replacement parts and accessories, which can be viewed on their service and replacement parts page.
What is the official website of Malcom CO INC?
The official website of Malcom CO INC is malcom.com.
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Malcom CO INC is a great company to work with. Their products are of superior quality and their prices are reasonable. I have been a customer for several years now and I have always been satisfied with their services. The website is user-friendly and I appreciate their prompt delivery. I highly recommend them!
I have been a customer of Malcom CO INC for years, and they have never disappointed me. The website is easy to navigate, and the ordering process is simple. The customer service is top-notch, and they always go above and beyond to help. The products are always of excellent quality, and I am a satisfied customer.
👌 Malcom CO INC is a fantastic company. I have purchased multiple products from them and have always been satisfied. The website is user-friendly, and the customer service team is always helpful and responsive. The delivery is quick, and the products are of excellent quality. I wouldn't hesitate to recommend them to others.
I had a wonderful experience with this company. The products I ordered were exactly what I needed and the customer service was exceptional. They were responsive to all my inquiries and provided helpful guidance throughout the purchasing process. The delivery was prompt and the items were well-packaged. I highly recommend Malcom CO INC!
I had a mixed experience with Malcom CO INC. While their website is informative and easy to navigate, I found their customer service to be below average. The representatives were not very helpful and seemed disinterested in assisting me. However, the product quality was excellent and the prices were competitive. Overall, I would rate them as average.
Malcom CO INC provides great products at competitive prices. The website is easy to navigate, and the ordering process is straightforward. The customer service team is always responsive and resolves any issues promptly. The delivery is fast, and the products are well-packaged. I have been a satisfied customer for years and will continue to recommend them.
Malcom CO INC is a well-established company with a great reputation. Their product range is extensive, and the website provides detailed information about each item. I recently made a purchase from them and was pleased with the quick delivery and excellent packaging. The quality of the product exceeded my expectations. I would definitely recommend them.
I recently purchased some items from Malcom CO INC, and I must say that I am impressed. The website is easy to navigate, and the ordering process was quick and efficient. The products arrived on time and were exactly as described. The customer service was excellent, and they promptly addressed all my queries. I would highly recommend them.
I recently discovered Malcom CO INC through a friend's recommendation, and I am so glad I did. Their website is user-friendly, and the ordering process was seamless. The customer service team was friendly and helpful, ensuring that all my questions were answered. The delivery was quick, and the product quality exceeded my expectations. I highly recommend them!
😊 Malcom CO INC is a reliable company that provides high-quality products. The website is user-friendly, and the ordering process is straightforward. The customer service team is always polite and helpful. The delivery is prompt, and the products arrive in excellent condition. I am very satisfied with my experience with Malcom CO INC.
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About Malcom CO INC
- Website
- malcom.com
- Phone
- 4016833199
- [email protected]
- Address
- 590 Fish Rd
- Categories
- Construction
