Knowledge Front, Ltd.

Knowledge Front, Ltd. is a company founded in 1999 that provides external network and IT monitoring services to help organizations reduce downtime costs. Their team consists of veteran data center engineers who use a distributed system of monitors to proactively watch for disruptions in websites, e-mail servers, and critical IT services. The service is designed for businesses that want to be notified immediately when their IT services are disrupted, allowing them to respond quickly before customers complain.

The company offers a free trial and pricing that starts at $12 USD per month for each network monitor and $34 USD per month for each round-trip SMTP monitor. They provide a simple, reliable hosted service that requires no software installs and can be set up in about 10 minutes. Users can choose between monthly or annual payment options, with no long-term contracts required.

Knowledge Front, Ltd. is located at 6377 Upper 179th St. in Lakeville, Minnesota, and serves organizations across the US. They have been monitoring network services for more than 15 years and their team includes veteran data center engineers. The company supports various protocols including HTTP(S), SMTP, DNS, FTP, SSH, ICMP, and custom TCP ports.

To get started, users can sign up for a free trial or contact the company for enterprise pricing. The initial setup involves configuring the service to be monitored and setting up alerts, which takes about 10 minutes. There is no complicated software to install as the monitoring is a hosted service.

The service provides configurable monitoring intervals ranging from 1 minute up to 30 minutes, with 3 minutes specifically for SMTP round-trip monitoring. Users can select the interval that best fits their specific IT services and needs. This flexibility allows businesses to tailor the monitoring frequency to their operational requirements.

Knowledge Front, Ltd. offers smart and flexible alerting that supports sending emails, SMS messages, and automated voice calls. Users can configure as many alert destinations as needed and receive both down messages when a disruption is detected and up messages when service is restored. The alert message content can also be customized to include relevant information for the IT team.

The service includes performance graphs and a web-based dashboard that supports both desktop and mobile browsers for real-time and historical data insights. Users can view the responsiveness of their services and access this information through the dashboard. The dashboard is designed to provide immediate insights to help with quick responses.

Knowledge Front, Ltd. provides unlimited alerts delivered via email and 250 monthly alerts per monitor via SMS or voice call. They also offer weekly and monthly PDF reports delivered via email. The service includes unlimited account users and real-time support with no contracts required.

The company's team is comprised of veteran data center engineers who have spent years managing large-scale server environments. They focus on basing development on client needs and taking an active role in the clients' successful use of their services. Their mission is to help organizations reduce the pain of downtime through proactive monitoring.

Knowledge Front, Ltd. has a Trustburn rating of 4.1 out of 5 from 11 reviews, with a mix of 5-star, 4-star, and 3-star ratings. Recent reviews from December 2023 praise the team's helpfulness, knowledge, and reliability. Some users on Reddit mention the company's solutions have transformed business operations and improved efficiency.

The company's website states that their external monitoring comes packed with features at no extra cost and is the way they would want it. They emphasize reducing downtime costs and impact by giving IT staff tools to notify them proactively when disruptions occur. The service aims to be a trusted partner in IT operations.

Knowledge Front, Ltd. supports a wide range of protocols including HTTP(S), SMTP, DNS, FTP, SSH, ICMP, and custom TCP ports. They also offer configurable monitoring intervals and smart alerting with multiple notification methods. The service is designed to be simple, reliable, and easy to set up in about 10 minutes.

You can reach Knowledge Front, Ltd. by phone at 9528510950.

The official website of Knowledge Front, Ltd. is knowledgefront.com.