I've been using Palmer Technology's services for the past year and I must say, they are one of the best in the business. The website is easy to use and offers a seamless experience. The support team is always prompt in resolving any issues and they provide excellent customer service. I highly recommend Handy-Soft to anyone looking for reliable services.
Questions about Palmer Technology
What is Palmer Technology?
Palmer Technology, also known as Handy-Soft, is an integrator of 1C software products that provides turnkey solutions and BI-systems. They specialize in automating business processes for commercial companies and organizations in the public sector. The company operates out of Lincoln, Nebraska, with a legal address in Moscow, Russia.
What specific 1C solutions do they offer for government sectors?
They offer the implementation of 1C: ЗКГУ, which is an accounting system specifically designed for the government sector and budgetary institutions. This service helps organizations manage their financial and operational needs within the public sector framework.
What modern technologies do they use to automate business processes?
The company utilizes Big Data, BI, ML, and RPA technologies to transform routine manual processes into intelligent automated solutions. By applying these technologies, they help businesses achieve higher efficiency and profitability through data automation and analytics.
What is the process for getting started with their services?
To get started, customers can contact the team by filling out a form on their website, which triggers a call from a manager. Alternatively, clients can choose to leave their contact details so that the company can reach out to them directly to discuss their needs.
What are the main areas of support provided after a project is completed?
After project completion, they provide comprehensive support including ITIL system maintenance and remote assistance for information management systems. This includes supporting users according to modern standards and ensuring the systems continue to function smoothly.
What specific features are highlighted for their data analysis services?
They offer the implementation of the Modus BI analytical portal and the development of analytical presets for 1C:Analytics. These tools are designed to help businesses extract valuable insights from their data more effectively.
What is the company's approach to adapting standard 1C solutions?
They focus on the adaptation and implementation of professional competencies in the 1C:Enterprise platform. This involves developing and applying specialized skills to tailor standard solutions to meet unique business requirements.
What is the company's stance on data conversion and migration within 1C?
They provide services for data conversion in 1C:Enterprise 8.3, ensuring a smooth transition of data between different versions or systems. This service is crucial for maintaining data integrity during system upgrades or migrations.
What specific compliance or certification status does the company claim?
The company holds the status of a 'Center of Real Automation,' which confirms their competence in the field. Additionally, they have won the '1C: Project of the Year' contest, highlighting their industry recognition.
How do they handle the implementation of 1C:ERP for enterprise management?
They specialize in the implementation of 1C:ERP Управление предприятием 2, which is designed to automate accounting and production processes. This solution helps businesses manage complex operations more efficiently.
What is the company's approach to import substitution in their services?
They assist businesses in transitioning to PostgreSQL and Postgres Pro as part of their import substitution efforts. This involves adapting their systems to use these open-source database technologies instead of proprietary ones.
What specific services are offered for document management automation?
They provide the implementation of 1C:Документооборот, which automates electronic document exchange. This service helps organizations streamline their document handling and approval processes.
What specific tax-related configurations are available for 1C:Accounting?
They offer configurations for accounting under the USN (Simplified Tax System) and the return of over-withheld personal income tax in 1C:ЗУП 3.1. These tools help businesses navigate complex tax regulations accurately.
How recent are the reviews and what is the current rating split?
There are 8 reviews on Trustburn, with the most recent dated December 1, 2023. The overall Trustburn rating is 4 out of 5, reflecting a generally positive sentiment from customers.
What specific praise do reviewers give regarding the website and support?
Reviewers frequently praise the website for being intuitive, user-friendly, and easy to navigate. They also highlight the support team's responsiveness and promptness in resolving issues, noting that the team goes above and beyond to assist customers.
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👌 As a long-term customer of Palmer Technology, I can confidently say that they offer exceptional services. The website is intuitive and user-friendly. The support team is highly responsive and goes above and beyond to assist with any concerns. I am extremely pleased with their overall performance. Highly recommend them to everyone! 😊
😀 Palmer Technology is a game-changer in the industry. Their website is top-notch and offers a seamless experience. The support team is always quick to respond and genuinely helpful. I am extremely satisfied with their services and I highly recommend them to others. Keep up the excellent work! 👍
I've been using Palmer Technology's services for a while now and I must say, they are average at best. Their website is not user-friendly and I often face difficulties while navigating through it. Moreover, their customer support is not up to the mark. They take too long to respond to queries and often give generic answers. Overall, I wouldn't say it's a great experience working with them. There's definitely room for improvement.
I recently tried out Palmer Technology's services and I must say, I was pleasantly surprised. The website is easy to navigate and the features are well-explained. The support team promptly answered my queries and provided solutions. I did not have any major issues during my experience with them. I would recommend Handy-Soft to anyone looking for reliable services.
As a customer of Handy-Soft, I was not impressed with their services. The website lacks essential features and is quite outdated in terms of design. They need to upgrade their systems for a smoother user experience. The support team is slow in addressing customer concerns, and the overall process is quite frustrating. There are better options available in the market.
I would like to share my experience with Palmer Technology. The team at Handy-Soft is doing a great job by providing excellent services. The website is user-friendly and offers a wide range of features. I have never faced any major issues while using their services. The support staff is quick in resolving any concerns that I have. Overall, I am highly satisfied and would rate them as one of the top companies in the industry.
My experience with Palmer Technology has been outstanding so far. The website is easy to navigate and offers a range of useful features. The customer support team is friendly and always ready to assist. I am highly satisfied with their services and will continue to use them in the future. Well done, Handy-Soft!
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About Palmer Technology
- Website
- handy-soft.com
- Phone
- 4024747171
- Address
- 2200 W Adams St
