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Based on 4 reviews, listing data and website checks · updated yesterday

What is Auto Body Shop?

Expert Collision Plus is a locally owned auto body shop located at 2924 Cincinnati Dayton Rd, Middletown, OH, 45044, serving customers in Middletown and Monroe, Ohio. The business specializes in collision repair and auto body services aimed at restoring vehicles to their pre-accident condition. It offers free estimates, competitive pricing, and a lifetime guarantee on workmanship. Customers can request services or callbacks through the shop by phone or an online contact form.

What are the operating hours and how can I book an appointment?

The shop operates from Monday through Friday between 08:00 and 18:00, with Saturday and Sunday closed. Saturdays are available only by appointment. Specific holidays in 2026 and 2027, including September 7, November 11, November 26, December 25, January 1, January 18, May 31, and December 25, are marked as closed days. Visitors can reach the team at (513) 201-8212 or via the online contact form.

How does the booking and estimation process work?

The website states that the business provides free estimates with no obligation, which can be requested in person at the facility or virtually. Customers can also request a callback through the online form or by calling the main phone number. The process involves filling out a short form with name, email, phone, and message, after which a colleague will get back in touch shortly.

What experience and ownership structure does the shop claim?

The business claims to have over 100 years of combined experience among its team members. It is locally owned and operated, focusing on building long-term relationships with customers in the Middletown community. The team emphasizes clear communication, fair pricing, and treating every vehicle with care throughout the repair journey.

What warranty and hidden damage policies are in place?

The shop offers a lifetime workmanship guarantee that lasts for as long as the customer owns their vehicle. If hidden damage is discovered during repairs, the team immediately informs both the customer and the insurance company and provides an updated estimate. This approach aims to ensure transparency and complete restoration of the vehicle.

What specific vehicle types and repair services are offered?

The business supports a wide range of vehicles and services, including RV and camper repair, boat and waverunner repair, and motorcycle repair. Additional offerings include auto paint correction, clear coat repair, and frame alignment and straightening. They also assist with insurance claims and provide specialty refinishing for various vehicle types.

What technology and repair methods are used?

The website mentions that the team utilizes advanced repair methods and precision paint-matching technology to return vehicles to their pre-accident appearance. They also offer services like dent removal, door ding repair, and hail damage repair. These techniques are designed to minimize stress on the customer while ensuring high-quality results.

What payment options and logistical services are available?

The shop accepts multiple payment methods including American Express, Cash, Check, Discover, MasterCard, and Visa. They also offer pickup and delivery services for customers who need assistance moving their vehicles. The team works directly with insurance providers to streamline the claims process and coordinate repairs on the customer's behalf.

What do reviewers say about the customer experience?

Some reviewers on Reddit discuss the importance of choosing the right repair shop after an accident, noting that Expert Collision Plus is built on a foundation of trust and integrity. The shop positions itself as a partner that manages all aspects of the repair process, from estimates to insurance coordination, to minimize customer stress.

How does the shop assist with insurance and mobility needs?

The business highlights its ability to manage insurance claims and coordinate directly with insurance providers to simplify the experience for the customer. They also offer rental car arrangements or referrals to trusted local partners to ensure mobility during the repair period. This comprehensive support is part of their commitment to superior customer service.

What are the policies on appointments and customer choice?

The shop emphasizes that customers retain the right to select any repair facility they prefer, even though they maintain working relationships with all major insurance providers. They also note that while appointments are recommended for prompt service, walk-in customers are accommodated when the schedule allows. This flexibility is part of their approach to serving the community.

How does the shop handle claims and remote requests?

The website states that the shop provides comprehensive assistance throughout the claims process and maintains direct communication with the insurance provider. They also offer virtual estimates for convenience, allowing customers to request a callback or fill out the online form without visiting the physical location first.

What is the service area and how can customers reach the shop?

The business serves the Middletown, OH area and extends its reach to Monroe, OH and surrounding areas. The address and phone number are prominently displayed for easy access, and the shop encourages customers to visit the facility or use the online contact form for inquiries.

Where is Auto Body Shop located?

Auto Body Shop is located at 2924 Cincinnati Dayton Rd, Middletown, OH, 45044, US.

What is the official website of Auto Body Shop?

The official website of Auto Body Shop is expertcollisionplus.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

James Miller
Reviews 1

The lifetime guarantee on workmanship stands out as a strong promise for anyone in Middletown needing reliable collision repair or RV service, especially with over a century of combined team experience ensuring steady results for local customers.

Sarah Jenkins
Reviews 1

It is convenient that they serve both Middletown and Monroe with free estimates and competitive pricing. The team offers pickup and delivery, which is a nice touch for busy locals. However, the website lists many services like boat repair and fleet body repair without clear pricing details, which makes it slightly unclear what the final cost might be for more specialized jobs compared to standard dent removal.

Elena Rostova
Reviews 1

The site claims competitive pricing and free estimates, but the specific scope of work included in the lifetime guarantee is not clearly defined for potential customers reviewing the details online.

Marcus Thorne
Reviews 1

The lifetime guarantee on workmanship gives me pause since I have not yet used it, but the competitive pricing and free estimates available for Middletown drivers seem like a solid starting point for anyone needing collision assistance.

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About Auto Body Shop

Expert Collision Plus is a locally owned auto body shop serving Middletown and Monroe, Ohio. The business specializes in collision repair and auto body services aimed at restoring vehicles to their pre-accident condition. It offers free estimates, competitive pricing, and a lifetime guarantee on workmanship. Customers can request services or callbacks through the shop by phone or an online contact form.

Address
2924 Cincinnati Dayton Rd, Middletown, OH, 45044, US
Business hours
Mo,Tu,We,Th,Fr 08:00-18:00
Founded
2026
Categories
Automotive