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What reviewers say about Digita

Based on 20 reviews, listing data and website checks · updated 2 days ago

Across the cross-section of reviews, many customers describe the website as user-friendly and easy to navigate, praise the customer support as helpful and responsive, and report being satisfied with the services provided, though a few call the experience merely average.
What is Digita?

Digita is a Finnish telecommunications company based in Helsinki that provides digital network services for both businesses and consumers. Their offerings include antenna TV and radio broadcasts, radio station services, data center services, and 5G private networks. They also manage IoT networks like LoRaWAN and offer video distribution and hybrid TV services.

What specific services are available for businesses versus consumers?

Business services include data center services, tower and antenna mast leasing, critical communication networks, and 5G private networks. Consumers can access antenna TV, FM and internet radio, and video distribution through their Digita Info service.

Where is Digita physically located and what cities are mentioned in their operations?

Digita operates from Jämsänkatu 2 in Helsinki, Finland. Their maintenance activities and outages have been reported in Tampere, Vuokatti, and they have a strategic partnership involving Netmore Group in Stockholm, Sweden.

What is the current Trustburn rating and how is the review distribution split?

Digita holds a Trustburn rating of 4 out of 5 stars based on 20 reviews. The rating split shows a mix of 5-star and 4-star reviews praising the service, alongside several 3-star reviews that describe the company as average or note issues with pricing flexibility and process delays.

What recent news or partnerships are mentioned regarding Digita's network capabilities?

In September 2026, Digita announced a strategic partnership with Netmore Group in Stockholm, Sweden, to bring a unified roaming experience to the Nordic region. They also regularly publish maintenance notices for antenna TV and radio broadcasts across Finland.

What specific technology solutions does Digita offer for IoT and energy efficiency?

Digita provides LoRaWAN networks for IoT solutions and has a project where they help optimize buildings for energy efficiency. They also offer defense and mission-critical network services alongside their standard telecom offerings.

How does Digita handle network maintenance and what are the typical outage procedures?

Digita conducts regular maintenance on radio and TV towers, such as the one in Tampere on November 17, 2026, which causes temporary interruptions to antenna TV and radio broadcasts. They aim to keep these outages as short as possible, typically around three to four hours for safety reasons.

What languages are available on Digita's website and what is the primary market?

The website is available in both Finnish and English. The primary market is Finland, with operations extending to international partnerships in Sweden and a focus on the Nordic region for roaming services.

What are the specific contact details provided for business and consumer inquiries?

Business inquiries can be directed to [email protected], while general information is handled by [email protected]. The main consumer service line is +358 20 411 7676, and the office switchboard is 020 411 711.

What specific terms are mentioned regarding service delivery or availability?

Digita provides real-time network availability and disruption information through their website. They also mention that exceptional weather conditions, such as radio weather, can cause unavoidable interference to radio broadcasts and antenna TV reception across large parts of Finland.

What specific features are highlighted in the positive reviews about Digita's digital tools?

Positive reviews specifically highlight the user-friendly nature of the website and the responsiveness of the support team. Customers also appreciate the quick and efficient service delivery when using their digital platforms.

What are the typical complaints mentioned by customers who gave lower ratings?

Customers who gave lower ratings often mentioned that the pricing plans lacked flexibility and that the overall process had some delays. Some also felt the website was decent but nothing special compared to competitors.

How does Digita communicate upcoming maintenance to its users?

Digita publishes specific maintenance notices on their news section, detailing the dates, times, and expected impact of work on towers. For example, they notified users of a maintenance window on November 10, 2026, at Vuokatti that would affect antenna TV and radio broadcasts.

Is Digita on social media?

Digita has official profiles on Linkedin.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Nurul Azmi
Reviews 1

Digita is an average company. Their website is decent but nothing special. I had an okay experience with their services. The customer support was helpful, but there were some delays in the process. Overall, it was an average experience.

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About Digita

Digita tarjoaa yritys- ja kuluttajille digitaalisia verkkopalveluita, kuten antenni-tv- ja radiolähetyksiä sekä radioasemien ja lähetinasemien palveluita. Yrityspalveluihin kuuluvat datakeskuspalvelut, tornien ja antennikapiteetin vuokraus, kriittisten viestintäverkkojen sekä 5G-privaattiverkkojen palvelut. Digita tarjoaa myös IoT-verkkoja, kuten LoRaWAN-verkon, ja verkkoinfrastruktuurin rakentamispalveluita. Lisäksi palveluihin kuuluvat videojakelu-, hybridi-tv- sekä FM- ja nettiradiopalvelut.

Website
digita.fi